Al Angham Oman — Restaurant in Muscat

The restaurant is beautiful and the food is excellent, but my evening was completely ruined by one of the waitresses (the taller one). Her behaviour was strikingly inelegant, hostile in attitude, and completely inadequate for such an establishment. She poured my coffee, placed the pot on the table, and told me to serve myself, all with a dismissive hostility that lingered in the air like an unpleasant scent. She later cleared the table again, abruptly and without the slightest courtesy, showing a complete lack of grace and professionalism. Embarrassing to see.

I had been polite, respectful, and genuinely appreciative throughout the evening, so such behaviour was deeply disappointing and entirely out of place in a fine dining restaurant.

What made it even worse is that this attitude showed a lack of respect not only towards me, but also towards the entire team, from the chef to the other staff members, who were all genuinely kind, attentive, and professional. Her behaviour undermined their efforts and the hard work that clearly went into trying to create an exceptional dining experience.

Indeed, the manager or senior waiter handled the situation with professionalism, which I sincerely appreciated, but this incident ruined what could have been a wonderful night. Unfortunately, after reading other reviews reporting similar issues with certain waitresses, it seems this is not an isolated case.

Oman does not deserve to be remembered like this. Everywhere else I’ve been, people have been genuinely kind and welcoming. It’s a real shame that such a fine establishment as Al Angham should be remembered for such behaviour, when it could so easily be remembered for its beauty, culture, and...

We recently visited Angam Restaurant for dinner, and I must say the dining experience itself was absolutely superb. The ambience was warm and inviting, the food was delicious, and the staff were attentive in their service. On the surface, everything seemed perfect—until I went to use the washroom.

Unfortunately, my experience there was extremely disappointing. The toilet seat was broken, and the toilet lock was not functioning properly. This is not only inconvenient but also unhygienic and uncomfortable for guests. A restaurant’s washroom is a direct reflection of its overall cleanliness standards, and no matter how much money you spend on beautiful interiors and décor, if your washrooms are neglected, it brings down the entire standard of the place.

I spoke directly to Dinesh, who was acting manager that evening. He mentioned that he had already informed the MD (Angam) about the issue, but no action has been taken so far. This shows a lack of urgency and care in addressing basic facilities for customers.

It’s important to understand that guests judge a restaurant not only by the taste of the food and the friendliness of the staff but also by the hygiene and maintenance of the entire establishment—washrooms included. A poorly maintained restroom can ruin what would otherwise be an outstanding dining experience.

I sincerely hope management takes this feedback seriously and prioritises upgrading and maintaining their washrooms. A clean, functional, and pleasant restroom is a small detail that makes a huge difference in customer satisfaction. Until then, this will remain a big disappointment for an...

We were a bit disappointed by our experience at Al Angham and it is a pity as they could easily get it right if they thought a bit more about the guest experience. The place itself is beautiful and the food good overall but quite a few mistakes along the way:

When I booked over the phone I was told to arrive at 18.15 on the dot as it was Ramadan dinner and will be very busy/otherwise I won't be able to enjoy the whole set menu and would have to skip part of the menu depending on my arrival time: the place was 80% empty and other guests arrive in a trickle at other time...

we had the Ramadan set menu but honestly it wasnt very clear what we were having compared to what was written on the menu. I asked a few times to the waiters as they were bringing food but gave up as their English wasn't great and my Arabic is non-existent

overall the food was fairly tasty but a bit repetitive, with meat and rice mostly.

Overall it felt like the waiters were in a rush and it felt like we were in a hurry to eat. I eat faster than my partner and my plates were cleared before she was done.

The place is beautiful, next the opera house and the points mentioned above could easily be fixed with proper...