Café Plaza — Restaurant in Tarapoto

Food: I ordered a chicken sandwich special. It was warm and good but not as tasty this time. I ordered it before and it was better. I also ordered cafe con leche. Somehow it had a weird taste. Also, normally it comes with a piece of cookie. It didn’t come with it today at all. I ordered maracuya cake to go. It was ok. It’s a sponge cake with maracuya flavoured cream filling.

Customer Service: Some servers don’t have basic customer service manners. As I was dining there, I needed to borrow a pen. I politely asked Luz if I can borrow her pen. She said she only had one and just looked at me. I was puzzled so I just said ok. Then she walked away. I was ok with her not lending her pen but it doesn’t hurt to be more polite. I asked another server. She smiled and asked how long I needed it for because she explained that she only had one. I told her her I needed it only briefly as I needed to quickly write something. Then she was nice enough to lend it. The difference in responses between the two servers is night and day. The 2nd server had better customer service at least. I get that they need a pen because they are servers. It wasn’t busy when I went there. Would I go back here? Nah, I don’t pay to be disrespect. It’s not like food the is cheap there. I know that I pay to have good food and service. They need to learn that they have jobs and business because of customers. PS. Their bottled water cost more than the bottled water inside the airport when the grocery is just next to them. ...

CUIDADO!!! Vas por un desayuno y terminas pagando hasta la cena!!! Inicialmente pedí un combo de 23 soles (desayuno) revisando rápidamente la carta vi que los jugos estaban 16 soles (aceptable para un lugar así), luego de inmediato retiraron la carta; por la lentitud que mostraban los meseros y el apuro del momento (esperando un tours) cambié el pedido por un litro de jugo y para picar el mozo rápidamente recomienda triples dado que ya estaba listo y al parecer le daba flojera dar mas opciones; habiendo consumido me acerqué a donde se registra por sistema el precio donde una mesera me indica 20 soles el jugo y 30 los dos tiples, hasta allí ya estaba indignada, entonces conduce a caja donde finalmente me cobraron 55 soles: 25 por un simple jugo de papaya (sin mayor gracia) y 30 por dos triples de tomate, palta y huevo duro picado, lo que considero un abuso, al margen de la posibilidad económica de cada uno, pagué y pedí el libro de reclamaciones y hasta para eso demoraron en mostrarlo, indicaron no tener y venia a una y a otra persona hasta que finalmente lo entregaron. La estrella solo es por el ambiente fresco y cerca a la plaza de armas, imagino por eso colocan precios elevados y antojadizos, esto es mas del doble de los precios comunes del mercado, como siempre hay quienes hacen abuso de la política de libre mercado, lo que no es un atractivo para los turistas, recuerde señores del CAFE LA PLAZA están...

CAFÉ PLAZA IN TARAPOTO CITY IS A PLACE WHERE YOUR ORDER TAKE LOOOONG TO BE TAKEN. WHERE THE UTENSILS YOU GET TO EAT ARE DIRTY WITH REST DRY FOOD ON IT. I COULDN'T BELIEVE IT I WAS ABOUT TO PUT IN MY MOUTH A SILVERWARE REALLY DIRTY WITH THE REST OF FOOD FROM ANOTHER CUSTOMER BEFORE. YUUUKKK 🤢🤢🤮🤮🤮. NOW WITH THIS PANDEMIC SITUATION THEY SHOULD BE MORE EFFICIENT WITH THE CLEANING OF YOUR MATERIALS. SO CUSTOMER CAN ENJOY WITHOUT ANY...