BonChon Chicken Philippines SM City Calamba — Restaurant in Calamba

Disappointing Experience at BonChon

I walked into BonChon in a good mood, expecting a pleasant meal, but unfortunately, I left feeling frustrated and disappointed. Our order was taken incorrectly not once, but three times—even though the receipt clearly showed the right items. What made it more frustrating was that it wasn’t even busy. There were only a few customers, and the staff seemed more focused on chatting and laughing than getting orders right.

On top of that, it took them an unusually long time to serve our food. With so few people around, the delay didn’t make sense and just added to the overall poor experience.

I’ve always liked BonChon for its food, but this visit left a bad impression. I hope management takes this feedback seriously and works on improving both attentiveness and...

Small size restaurant with few alfresco dinning in front But still enough inside to dine Good choice in menu and polite staff Only thing I ordered fish and chips Taking long time but eventually it was delivered to my table Fries were hot but when biting into fish disappointed looked well cooked but inside slightly warm but it was cooked the fish better Not so appetizing been...

The service was slow, the food doesn’t taste that great either. The chicken was too dry and the bulgogi bowl had too little beef bulgogi in it, the water that they served was tap water and the pineapple juice doesn’t have much flavor. The menu lacks so much food options that the only option we could order were chicken...