McDonald's Up Vega — Restaurant in Los Baños

I've been here a total of three times ever and I don't think I'll ever come back. The first time I've been here was okay before renovating. But after renovation, the two other times I've been here were horrible.

I went here at 6am because nothing was open nearby and there weren't that much people. There were only about 7 people at the counter waiting for their orders. But somehow it still took them an hour to serve all of our orders! An old couple were also starting to complain because they still had to drink their meds. Not even peak hours and they still gave my food 50 minutes later.

The second and last time I've been here, I ordered at 4pm and there was a crowd of people waiting to pick up their orders. I didn't want to add to the amount of people complaining for their orders taking a while, especially the older people that just wanted to eat. So I waited. However, the crowd next to me had disappeared but I'm still standing waiting for my order. It's about 5pm at this point. I followed up my order multiple times and by the time they gave me my order, it was completely wrong and they gave it in take out instead of dine in as I ordered. But I still ate it anyway because I was too hungry to wait for my actual order.

Just eat at the Jollibee next to this one, please....

We ordered a food sa kiosk then pay it at the cpunter processed and was sent to kitchen 9:49am usuall saturdayorning medyo matao may isang crew na responsible sa dining to clean the area, there is one open cashier and one tjing I noticed the manager is very rude sa cashier on duty AGAIN NASABI KO NA TO DATI SA PREV COMPLAIN KO DATI AKONGNAG TRABAHO SA RESTAURANT, MGA MANAGERS WAG SANA KAYONG POWER TRIP BE PROFESSIONAL ORAS NG TRABAHO TRABAHO, mukang training palang yung cashier on duty dahil yung crew na naka duty sa floor ay kinakausap yung manager at sinasabing di mo kasi tinuturuan seriously? mahaba na yung pila even the guard is telling you all sino yung duty sa cashier mahaba na ang pilat ang yes i understand nawalan ng paper yung pos but ikaw na manager, wala kang energy during your hours of duty? no wonder yung mga crew mo ganun din. Di ko alam kung patapos na ba shift mo or what, pero during your hours of duty you should have attentiveness nakailang tawag yung cashiers dahil nagpapatulong sa pos kailangan ibang crew pa yung tumawag sayo para lang lumapit ka? i know may ginagawa kang paper works but if you are needed sa pos di ba kailangan pumunta ka don? And guess what isa lang yan sa naging cause ng delay ng pagkain namin natapos na lahat ng mga sumunod na umorder sakin at nagbayad sa kiosk di parin tinatawag ang number namin. I let it slide baka kako madami lang talaga yung order namin pero sa 2 chicken meal inabot ng what? almost an hour yung order? really? 10:10 I follow up the order dun lang nila hinanap yung receipt that's what i heard, no apollogies or what manager is even there not saying anything, dahil nag follow up ako so i thought ginagawa na. 10:15 nag follow up ako ulit kasi nakita ko na ginagawa na nila this is the time na sinabi ko sa cashier na we have plans at 11am so sinagaw ng cashier na paprio, I go back to our table waited.

10:23 I follow up again kasi malapit na ang appointment namin sa dentist and di pa nakakakain the manager is there i even told the cashier na it's almost 45mins na naghihintay kami and yet wala parin number 45 yung number namin so sa inis ko i connected the time verbatim " miss matagal pa tong 45?" so they check again, not saying anything sakin so i said "kasi mag 45 mins nadin kaming nagiintay, ilang mins pa ba?" atlast sabi ng cashier "egg nalang mam 2mins po" so i waited until the said time it took another 5mins before nila mabigay ang full order at pagcheck sa fries it's cold already. Hindi nako nagcomplain sa fries coz it's another waste of time and were running out of time kasi nga may appointment kami ng 11.

This is not the first time thatmcdonalds disappoint me, go on keep on disappointing me.

I know sasabihin nyo bakit ako kumakain pa dito kung puro disappointment, coz i didn't see it coming the, old mcdonalds crew na alam ko is maliliksi full of energy and attentive. This time no.

Very very dissapointed

These are the orders 1pc chicken-2 1 Large fries 2 hot...

service is very slooooow. i waited too long only for my order (chicken which was served with blood still) to be uncooked. we talked to their staff so they could atleast fix my order or replace the chicken but all they said was “ganiyan po talaga kapag leg part”. ??? literally there’s blood and it’s smelly. very mad that i refused to eat the chicken and just let it be.

also, the place is very unsanitary and staffs seem to not gaf. people have been waiting for God knows how long yet crews r still joking around in the kitchen.

worst mcdo branch ever. they don’t even update their machines with which products are still or unavailable. ngl if u wanna eat in mcdo just go to calamba and not here bc the time alone to go to mcdo calamba and eat and go back home is just the same with the...