McDonald's Dian — Restaurant in Makati

TL/DR: Don't book a party/large food order with them. They do not know how to get things right and they can not coordinate among themselves.

We made a Large Food Order for my daughter's party. We signed a contract with them that states food, time of delivery, amount. Since we wanted to include spaghetti, they wanted us to sign a waiver. No problem with it. On the day of the party I received a call, the person said he was from McDonald's, and he's already outside the school gates at 12:30 pm. I was surprised, it was clearly stated in the contract that delivery time is 1:30pm. So, I called the branch, talked to the person who arranged the contract with, she told me that she is the one who is going to deliver the food, so it's not possible that the food is already there.

A few minutes after I talked to her, she called again, apologizing that the food was indeed delivered early. So the chicken, spaghetti, juice, and the burger has been delivered an hour before the agreed time. I got mad, because they asked me to sign a waiver absolving them of assuring quality of food and yet they delivered the food earlier than the agreed time. I talked to the manager, they said they'll replace the food. They did, it arrived 15 minutes before the kids were supposed to go home. And they did nothing about the juice. So we...

Mc Donalds Dian the new system is still a slow service. Store Supervisor will advice you to use their PayMaya Ordering for faster service after 10 mins of standing in line? And when your next in quee already. Thats Service.? Also when you are about to eat your meal the tables are still messy 15mins past no staff yet dared to clean up the table. Am almost done when somebody unknowingly able to realize, I think? that customer are still around in the 2nd floor. Thats when they clean up my table, asking me too to finish up even if am not since he want to clean the table. Omygee. Even if I do not want to be back you can do so its the nearest in the area. And chicken keep on shrinking every time I visit. "Mc Donalds You Shrink the Chicken"...

This McDo branch holds a special place in our hearts, mainly because it's the only place we visit after Misa de Gallo. Family tradition dictates: Pancakes for wifey, English Muffins for me, and coffee and hot chocolate.

Parking? yes, good for around 10 vehicles. The tables and chairs? Designed by someone who clearly hates personal space. You'll be closer to your neighbor than you are to your own family.

Now, the hot chocolate... let's just say it tasted like someone tried to slowly poison you with a drink mixed with all the bags of sugar...