McDonald's — Restaurant in Makati

This Mcdo Branch is near at our office. Therefore, most of the time we go here to dine-in or take-out. But based on my observation, ever since we dine-in or take-out foods from this branch the services are VERY POOR. The long line when taking orders, long waiting time for the food to be serve. Aside from long waiting time, the food they serve is small portion. Most of the time, the menu is not complete. This is very disappointing. The staffs are unbothered even managers on duty. There’s one time I ordered 6pcs nuggets and the staff punch 12pcs nuggets. I asked to change the order because I cannot eat 12 nuggets. The staff talked to me and informed if I can just buy it. Unprofessional. The QR code in the receipt is also not working if the customers would like to do a survey.

Pls this branch needs an improvement. Because if you are the customer and you will try to eat there, you will notice what I am complaining right now. There’s a lot of customers eating there and no improvement everyday. I noticed as well that the place is not...

I ordered the 2-piece chicken meal with drinks, and unfortunately, the next day I experienced diarrhea and fever. This raises serious concerns about the cleanliness and hygiene standards at this branch. The store environment didn’t feel well-maintained. Staff appeared overwhelmed, stressed, and not fully attentive to their duties, which may reflect poor management or lack of proper training. The service was slow, and the overall atmosphere gave the impression that the workplace wasn’t being cleaned thoroughly. If you plan to eat here, I strongly recommend taking precautions ,perhaps drinking Yakult or taking Erceflora afterward to support your digestion. I hope McDonald's management takes this feedback seriously and investigates the hygiene practices at this location to ensure...

As of AUGUST 31, 2021, MAKATI CITY is still in MECQ. Please be advised to observe social distancing practices, wear your face mask and face shield. There is alcohol dispenser located at the entrance and at the cashier counter.

This McDonald's branch is located at the ground floor of the San Lorenzo Place Mall next to Robinsons grocery. It is open only for delivery and take-out. It is clean and the service is top speed. The dining area have been rearranged to accommodate walk-in customers and food delivery riders.

A BIG shout out to the cashier KIM for being patient and very accommodating. Shout out also to all the staff for working during MECQ....