Las Casas Filipinas de Acuzar Quezon City — Restaurant in Quezon City

For starters, their website does not provide good information. Wanting to learn more on their day tours, I sent in an inquiry via the Experiences tab - Day Tours - Inquire Now in their website. I didn't get a response. I tried calling them via the mobile number in their website during office hours. No one picks up. Later on, I found out that they don't even have a landline. Finally, I sent a message via their Instagram account particularly asking about the day tour and providing my personal mobile number for them to reach me. To my surprise, I was able to get a response there but was given information on how to inquire about events and wedding inquiries. I replied back, repeating that I am inquiring about their day trip. They responded with a "Hello, good day! will call you later". I asked for a time, they proposed 3pm, told her I had a meeting, if we can do it at 4, and they said yes. She called at 410pm. Out of curiosity, I asked why she didn't call at 4 and she said she set a reminder to call at 410 (why she did that was beyond me). So I went on and asked my questions. Day tour was PhP300/person which comes with putobongbong and sago't gulaman (Great! Being a balikbayan myself and having another visiting balikbayan in our group, these are two Filipino food that we look forward to having), starts at 2pm onwards, they have no guided tours. Booking and booking confirmation was done through regular text messaging. I realized I had forgotten to ask about how we were to learn about the history of the houses, I sent a message to ask. No one ever replied. A day before our booking, and wanting to make sure everything was all set since we are entertaining a visitor, I called them to confirm our booking. Because they never responded to my question on how we would learn about the history of the houses, I had to ask again and she said that there are QR codes we can scan. She also said that we can only go in and look at 3 out of the 7 houses on the property because the 4 are still under construction. This was an important detail that we would have liked to know waaaaay ahead of time. But because we were a day away from our planned trip, with no other options at such short notice, we decided to just push through with our visit. The day we are going for our day tour rolled around. The ladies at the reception didn't really seem to know what they were doing. Someone eventually informed us that they are not, after all, serving putobongbong, but instead, for our party of 6 (which was booked 2 weeks before), they will instead be serving 4 orders of bibingkas and 2 orders of bichu-bichus instead. It would have been nice if they would have given us a heads up. This may seem like a negligible detail, but would be a good customer service gesture, knowing that that was what they said was included in the tour. We decided to take the snacks first before going around the property. Looking at the exterior of the houses, they really are on point with the Las Casas brand (having been to their Bataan location multiple times). Unfortunately, only one house seem to be really finished. The other two that were supposedly also available for viewing were not. Dining tables were set up everywhere (restaurant & event style), not a home like in Bataan. The chapel was finished but the rest of the houses were not. In general, it was TOTAL WASTE OF TIME. Even if it was only PhP300/pax, it was hardly a "day tour". Not one QR code was in sight. I went back to the ladies at the reception to point this out. They just looked at each other and said "the construction worker must have taken them out". No apologies, no "in that case, let me provide you the QR code" or "Let me see what I can do to take care of that'". We also learned that none of the houses are really old. Just replicas. The place is unpleasantly humid for a big event. It's outdoors so the chances of your special day being rained on is definitely there. This place was so disappointing. Staff is very unprofessional. Unless you like unprofessionalism and a lot of broken promises, I...

We decided to visit this place to see the Spanish-Filipino houses built in the 18th century era. First off we had lunch at Kusina ni Nanay Maria located inside. There is an entrance fee of P100 but we chose the Tour and Dine Package for P300 which include snacks. We had snacks of bibingka (rice cake) and since they run out of gulaman and sago (gelatin and tapioca pearls chilled beverage) we had iced tea instead. The bibingka tastes like bread and not at all the local bibingka one is used to and sticks to the parchment paper. The tour was self guided so one can go around and visit the Spanish-Filipino houses built in the 18th century era. The spanish houses are finished and are so beautiful although the interior has not been completed that there is nothing to see once you go inside. In one house , once inside, there was a sign to remove shoes before going up the stairs. There is no disposable socks offered so it is odd to have this sign and walk barefoot inside the unfinished interior of the house. In another house that we entered there was even a worker fast asleep. There should be a sign not to enter if it is still unfinished or maybe not to open to the public yet because you only get to view and take pictures of the facade which really are stunning. We had lunch at Kusina ni Nanay Maria.The food needs something to be desired and certainly needs a lot of improvement. It is not only pricey and the portions are small although the server did say that an order is only good for one person. Even then the portion for one person will leave one unsatisfied. The food needs a lot of improvement. We ordered Kalderetang Kambing (goat stew), Adobo rice, Chopsuey (Mixed Vegetables), Pancit Habhab (Noodles). The chopsuey had two grilled prawns, roasted chili pepper, green beans, julienne cut carrots, red and green bell pepper, cabbage and sauce on the side. The pancit habhab had crispy pork belly, shrimps, fishballs, vegetables and sauce on the side. The prawns and shrimps were overcooked. The adobo rice had pieces of pork on top of the rice and one hard boiled egg. The Kalderetang Kambing (goat stew) had some potato chips and red bell pepper. We don't mind paying the price if we do get value for money. The food is certainly not worth the price we paid. The staff did provide excellent customer service. The Spanish houses are absolutely stunning and so exquisitely beautiful. Go there to see the houses but certainly not to eat at...

We should've read the reviews before going to this place! We went here for lunch last Sunday to celebrate my friend's birthday and we were all disappointed! At first, We waited several minutes for them to setup the table (as if they have to put special mats or something on it, but there were none on it and they just have to wipe the table and fix the chairs). We were also told that we can roam around the area first while waiting for the table to be set up. Thank you for the suggestion but we went there to eat, not to tour around considering we already have a reservation confirmed weeks ago, though on the other hand, we were accommodated promptly by the reception woman when we arrived at the reception, (I'll give you that).

FOOD!! As a Filipino, I highly suggest EVERYONE!! even the tourists: DO NOT EAT HERE!! You put shame to FILIPINO CULTURE for disrespecting everything for a HEFTY PRICE!! It was like we were robbed by the owners for the food that we've paid for.

Firstly, we ordered Crispy Pata, Bulalo, and Pako Salad (not sure), but unfortunately, they ran out of stocks of the Crispy Pata and the salad so we changed it to Kare Kare and Crispy Mushroom Chicharon.

Bulalo - price around P1,600.00 - 1,800.00, we expected much but it was served in a usual white bowl with 2 portions of beef, 2 pieces potatoes, some Sitaw and veggies. We asked for extra soup but we were told that it was portioned. Bro, I really recommend, just go to Leslie's or any karinderya, its way better than theirs.

Kare-Kare - price around P1,600.00 - 1,800.00, served in a VERY SMALL BOWL. The presentation was also very poor like you let your kids do the plating of the vegetables. I'd rather go to MESA, ESMERALDA or even karinderya to have better Kare Kare.

Mushroom Chicharon - price around P300.00 - 400.00 I think, it was okay but it has a bitter after taste after though I liked their vinegar as it was sour enough.

RICE - price per cup is P80.00, it was undercooked!! Way harder than the rice being served in the PARES stalls in the streets.

OVERALL, I RECOMMEND EVERYONE: DO NOT EAT HERE!! It's not that I am cheap for complaining about the price but the food were priced way over its value. To the management, please take action as you continuously SHAMING FILIPINO CULTURE considering your marketing is to preserve our...