McDonald's Del Monte — Restaurant in Quezon City

McDonald's breakfast has always been our family's go to on times we used to go out in the morning. However, this branch is not up to mark. Cashier is not attentive, not even taking the initiative to confirm/repeat the orders given substitution of orders due to long waiting time of fried chicken, even missed out 1 hashbrown in the order. Orders took forever to be served/claimed at the counter that too with not so accommodating crews. One of the utensils is still with residue of food. You'll have to clean your own table coz noone is taking time to have it arranged and cleaned for the next customer. Comfort room is so dirty and smelling up to the tables closest to it, we even have to look for other table so we can eat our food properly and not loose our appetite. Sanitary is very poor. We're expecting that the food will be atleast warm since they took time to serve it, but it is cold. And the hot chocolate drink? It's almost as bland as water. Hopefully the store management will revisit...

Ordered dine in through the kiosk but payment couldnt go through because the pin pad was faulty. 4/4 kiosks had some fault. Paid through the counter instead and then waited for about 15 minutes and realized no one was preparing for what I ordered because they didnt even cascade the order for the rest of the staff to actually prepare. Most of the food was going to take outs and drive thru orders. Followed up on the order and they still took time to complete it. Hashbrown was overcooked, gravy and chicken weren't new, tasted like they were sitting on the stand for hours. Customers had to stand in front of the counters just so they could get their orders and staff didnt rush until they were compelled to. I know its fast food, but this isnt even working for them. Really...

Tangang guard and crew ninyo na naka duty ng GY shift ng 06/17/17 around 3:50 to 4:00 am... every morning nag jogging ang yaya ng 2 kids ko with her friend. Route nila ang mayon going to del monte hanggang speaker perez. Habang nag jogging sila, nagkataon na nakapulot sila ng isang roll ng garbage bag(white) siguro ang size niya is xxl or mas malaki pa as described ng yaya ko malapit sa may PS Bank Del Monte, sayang nga naman kasi at pwede magamit. It's thick at alam niya na marami pa yung 1 roll ng garbage bag. At that time malapit na rin naman sila sa Mcdo Del Monte cor. D Tuazon so nag decide muna sila na makigamit ng CR ng Mcdo Del Monte cor. D Tuazon. Pumasok sila sa restaurant(mcdo) and dumeretso agad ng CR sa baba. Nakita ng yaya ko at ng friend niya na ang dumi pa ng cr sa baba so pumunta sila sa guard and nakiusap sila kung pwede sa 2nd floor na mag CR at hindi malinis yung sa baba na CR. So ok na tapos na sila mag CR, bumaba na sila at naka labas na. Mejo nakalayo na sila sa Mcdo nang bigla silang tinawag ng guard, tinanong sila saan ninyo nakuha yung plastic? Sumagot ang yaya ko na napulot nila malapit sa PS bank. Umalis ang guardiya at bumalik na may bitbit na na plastic na kagaya ng plastic na dala nila pero maliit ang size nito at sabi daw nung crew nilang tanga e sa kanila yung plastic. Sinabi nila na sa kanila daw yung plastic(garbage bag). Sabi ng yaya ko di nila kinuha ito(garbage bag), e view ninyo pa yung CCTV ninyo. So yung friend ng yaya ko kaysa makipagtalo pa e bigay na lang tutal plastic lang naman yan. The point is kahit ano pang maliit o mababaw na bagay yan e pinag bintangan mo na magnanakaw yung yaya ko at yung friend niya. Ni wala kayo proof na sa inyo yun. Oo mababaw talaga kasi garbage bag lang naman pero again, pinagbintangan ninyo or nag judge na kayo agad na ninakawan kayo o kinuhanan kayo ng plastic bag and again wala kayo proof. Porket kamukha lang ng plastic ninyo e sa inyo na. Check ninyo CCTV ninyo, pagpasok palang restaurant ninyo e bitbit na yung plastic bag and makikita ninyo jan yung katangahan nung isang crew ninyo at yung guard na dinamay pa niya sa katangahan niya. Halatang tutulog tulog kayo sa shift ninyo. Sa dami naman pwede nakawin e garbage bag pa. Punta kayo dito sa house namin bigyan ko kayo marami garbage bag, mas malaki dun sa pinakita ng...