Tokyo Tokyo — Restaurant in Quezon City

Food good. But service bad. Waited in line in front of cashier while she was doing phone and paperwork (maybe handling take out orders) after a few minutes I asked if we could order, I was told to wait while she was doing whatever she was doing. In the meantime, a line was building, everyone waiting. The manager was standing beside her and I asked him for assistance. In stead of helping, he said for me to wait because the cashier was busy. Unbelievable. The take out customers on the phone took precedence over cash customers placing their orders. And the answer "Wait". I don't think they know the meaning. It is not a helpful answer to one who is waiting due to their shortcomings. I was expecting the manager to solve the problem by taking our orders, but he preferred to stand beside the cashier, and...

I was wondering why this place doesnt have customers even if it's a weekend and dinner time.

Well now I have the answers:

-The area near the restroom smells like urine.

-The aircon is too cold, I thought we were in a freezer.

-The manager, Michael Jeff, was annoying. We were just asking for our food to be cut bite size, which we always do in every Tokyo tokyo we go to, and they were always happy to do so. But nope, not him. He insisted that cutting it smaller than what it should be is not allowed. We asked why, and were just told, basta po hindi pwede with an annoying smile.

-Food were cold when it was served.

-The rice was like rice cake.

-Too cold

The good side, better...

Went there last Thursday evening, together with my siblings. The place is quite small but really accommodating. So clean, and it's raining that night which adds the cold atmosphere with a foggy glass windows in it that makes it more dramatic/scenery to it, which a loner like me would love it. The food is served faster here. The...