Jollibee Shopwise Antipolo — Restaurant in Rizal

The serving size is inconsistent and the chicken was more often than not smaller than in other branches. It always takes a while to get your order and sometimes it will either not be available or take too long to serve. Some staff aren't too prompt on cleaning tables fast enough to accommodate other customers to the point that the customers are left cleaning up the previous diner's mess. I've also tried ordering online but my food arrived cold and soggy, the rice was undercooked, there was very little sauce on the burger steak and spaghetti, drinks weren't secured enough so it spilled. I was looking forward to satisfying my Jollibee craving but ended up disappointed with what I...

I placed a food order through the Grab Food app for a special occasion at this branch. However, the waiting time kept changing, and we ended up waiting for over an hour. Mind you, there were no bad weather conditions or peak hours when I placed the order. To my surprise, the order was suddenly canceled with the reason being 'no rider available.' This was incredibly frustrating, especially since the branch didn’t bother to inform me through a text or call using the phone number on file. They didn’t give us any options or updates, leaving us waiting for hours before abruptly...

Service here is super slow…In the counter more than 10 crews with no line at all. I ordered 1 spaghetti with chicken and 1 beef steak with rice, is took 32 minutes to send to my table.I thought I’m having fine dining not fast food. Fast food have to wait that’s ridiculous.32 mins for just 2 combo, I think your management need take action for this incident. So disappointed experience and won’t be back to this...