BAD customer service and time management.
They took our orders without writing it down, and one of the waiters keeps returning to our table to clarify the same thing twice. We were then told 20 mins after ordering if we are willing to wait for 40 mins, totaling an hour of waiting time! Yet they even forgot to provide plates and glasses of water for us--until we asked for it. Another set of customers who came after us received their orders first. Note that there were only four of us and THERE WERE MORE THAN 10 OF THEM!
Due to this, we had to talk to another staff and asked for the status of our order after almost an hour. After finding out that our order has not been started yet, we ultimately decided to cancel and leave.
This was very disappointing as I have had better experience in customer...
Ā Ā Ā Read moreSome items are not available on the menu ā¹ļø. Food portions and taste are okay with reasonable price, but the drink wasnāt actually FRESH, i guess itās flavored powder mixed with lots of ice, water, and sugar š„“ (Mango Shake). Staffs are quick and hospitable. The ambiance is relaxing with good atmosphere, and the location is very accessible. Overall...
Ā Ā Ā Read moreThe food were so-so. We ordered sets that should feed 5/6 pax. But yung ulam is not enough to feed the number. So little ulam, so many rice. Plus, the staffs arenāt attentive and accommodating. The place is also hot...
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