Starbucks Ayala Malls Serin Tagaytay — Restaurant in Tagaytay

Disappointed with the recent service at this location. The new staff seems less accommodating and inconsiderate compared to the friendly and accommodating baristas I've encountered before. I ordered a cookie that arrived hard and cold, and when I requested it to be warmed, the request was denied due to minimal contact with the food—something I hadn't encountered in the past, even at other branches. Most of the previous baristas were notably friendly and accommodating, but it's disheartening to note a change. Hoping for a return to the customer-friendly service I've come to expect from this...

My experience at Starbucks was good. The line was not long however there was a new trainee. Even though she was learning and taking on new task for her new job, she did very well. For starters, she had a pleasing personality. She smiled. She made eye contact with me and I could tell she wanted to be there. In addition, she offered additional items. She asked if I wanted to add pastries with my Tall size Americano. Thank you for making my experience worthwhile.

Best of luck to you...

We were originally going to that starbucks branch where the Taal landscape was visible, but then it was full. So we searched around and luckily found another branch in Tagaytay, which was in Ayala Malls - Serin. It's freezing cold inside the store but we enjoyed our stay there. Plus, the staff were very accomodating. 😊💚

PS. Photo below is their newest release: "Confetti Cookie Frapuccino" which is very...