MEDIOCRE FOOD, HORRIBLE SERVICE. Read further. Fix your management!! My family and I drove early here yesterday. When we arrived there was only a couple of tables, so not very busy at all considering that we knew it would fill up quick. It’s our first time dining here and we came from far away. Right off the bat, the service was awful. Our server took our orders and we noticed how other tables who came in after us were getting their drinks before us. Then their food. To the point where I almost had to flag one of the servers to see where our drinks are... In addition, my sister is strictly vegetarian so we ordered Steamed Vegetables with Oyster Sauce. When our food finally came after waiting a while, my sister couldn’t eat the dish she ordered because there was chicken in it. This dish was under the Vegetable section of the menu and I asked the manager to remake it for us because there was no precaution to it having meat. I tried to explain to the manager and she brushed it off and was very unapologetic about it, trying to tell me that it’s by request! To my defence, a vegetable dish UNDER the vegetable section should be explained that there will be meat in it. A dietary restriction should not be dismissed like how she dismissed it. She acted like she was more right about the situation. Moving on to the actual main course and the reason why Alavar is known here in Zamboanga... my family ordered rounds of the famous Curacha with Alavar Sauce. To our dismay and disappointment, after waiting YET AGAIN, for our food to come (it didn’t come all at once) we asked when the crabs are coming, and they told us THEY FORGOT TO PUNCH IT IN. And blamed it on the server who is no where to be seen because they wanted verify the order sheet. As if we were trying to lie about THE FIRST THING WE ORDERED AND CAME THERE FOR. The manager tried to stay behind the counter the entire while I was trying to explain the situation to a bus boy, and I told him to bring his manager out to the table especially when she should be handling the situation. She tried to apologize but was very righteous to her attendance RATHER than handle the situation professionally and comfort us as customers. She was apologetic but didn’t do anything about the situation. Here’s my problem, as the manager of the restaurant, she should be communicating WELL with her team to make sure it’s very well organized and SIMPLY well communicated. Servers don’t collect your dishes when it’s finished, if there is anything missing, or anything at all! They just stand there looking miserable and I’m looking at the management team to make this restaurant the reason why it’s an overall good restaurant. Yes, people come here for food (which I found mediocre) but they should focus on their servers and management because it’s horrendous service!!