Iris — Restaurant in Ílhavo

I have been living in Portugal for two years and working in the service sector 14 years. I lived by the ocean for half a year and visited this cafe almost every day. This should not happen and I leave one star for the terrible service and the raised tone of the woman who apparently is the manager there. I arrived on an electric scooter, plugged it in and ordered coffee. There was not a single sign that I could not do this or that this service was paid. I wanted to charge it a little while I had some coffee. Moreover, I had already done this in other cafes in the area and no one allowed themselves to behave like that with me. And what’s more, I don’t behave with my clients and they can always charge their phone or scooter when they relax with us. When I finished my coffee and started reading the newspaper, a waiter boy came up to me and said that I was wasting a lot of their electricity, and this woman immediately ran up and shooed me away in a rude tone and said that I should have asked permission first and that it was expensive. When I asked how much and where the indicator about the amount weighed, she ran away. Seriously? A lot of? An electric scooter will eat as much as a mobile phone in 10 minutes. I have Portuguese friends and clients and I would not recommend this place to anyone. It's a shame that such a service is in a place where there are now a lot of...

Be careful guys. Got FOOD POISONING there. Twice in the same week i got really sick out of this place. Used to go there after work around 7-8pm to grab dinner. Normally is the only food I have before going to sleep. so im 100%sure it was from out of there. First time I couldn’t be sure if that was the reasons for being sick( vomiting, nausea, and a bit fever) But second time was one of the worst conditions I’ve been in my life. Diarrhea, vomiting, really strong pain in the stomach, even got to faint on the bathroom. Had to go to the hospital and even skip work due to this. I dont have the proof of the payments from the place and I paid in cash, so cant do much about it, legally. ( or if someone can help me w that ) Tho I can recommend people not to take this risk. Spoke to a few friends around and they all told me the same, food there is a bit sketchy....

Frequento este café com a minha mãe já há algum tempo. Deixamos lá uma boa despesa. Neste verão presenciei algumas discussões entre clientes e empregados. A nota que eu dou ao café iris é insuficiente. Encomendei numa 5ª feira um bolo para fazer igual ao da vitrina para um sábado, almoço familiar, e quando o fui buscar venderam-me o mesmo que estava na vitrina de há dois ou três dias atrás; o atendimento é muito lento e por vezes não trazem o que se pediu; há 2 caixas registadoras que é para despesas ao balcão, e os clientes que querem pagar a sua despesa na mesa têm que ir para a fila da venda do pão, que muitas vezes vai até à porta; hoje por exemplo recusaram o pagamento da minha despesa na caixa porque esta caixa era só para despesas ao balcão, disseram me que devia ir para a fila do pão .... mas o sr que estava à minha frente foi atendido! O WC tem pouca higiene, não tem sabão nem toalhetes, muito sujo mesmo!!! mesmo porco!!! O serviço não tem qualidade. Por isso vou deixar de...