UCA Altura — Restaurant in Castro Marim

Just had a horrendous experience in this place, customer service is obviously not on the agenda here staff look very uninterested . Booked a table on the Tuesday for the Sunday (only the 5 days notice) only to turn up on the sunday to realise that booked table was gone, (bearded) guy at the bar was possibly suffering the effect of the heat as he was as rude and passive aggressive as you'd want to meet in a grossly over expensive restaurant. We were offered a table in the back right under the searing heat despite explaining for the 5th time that we booked on tuesday, 1 vegetarian option ( €17.50). This place is ok for a passing drink... Restaurant looks very classy interior and exterior but the service is non existant and food is mediocre at best... For this price walk around the corner to A Chamine.... Avoid, much better restaurants in Altura with pleasant knowledgeable staff... We wont...

Very rarely I find a restaurante so pleasing. The location and staff are definitely the biggest upside!! Restaurant at the beach with the greatest views. Superb staff, keen to help and always asking if everything was ok. You feel very welcomed. Very professional. The food was also great. We couldnt explore much as my partner is pregnant but for what I saw from everybody else orders, everything was looking great. As for us, the risotto was on spot and the steak, even though we had to ask for it well done (yes we share dishes between us) was super tender, meaning they not only know what their doing, the meat is good quality! Price is affordable given the overall quality! Props for the whole team. Will most definitely go back (next...

We had a really great time at UCA restaurant. Here’s our review:

What we loved the most: the sangria of passion fruit, the arroz de lingueirão and the squid 🦑 ⭐️⭐️⭐️⭐️⭐️

the kindness and expertise of the owner

What we think can improve: the amêijoas à bolhão pato - needed more coriander and garlic (in our opinion) the service - I’m very understanding that staff is new, young and learning, but a briefing before starting for them to understand some basics and get some bravery in serving clients is...