Sadly, I have had another bad experience at HotStones Men. I do not think it is understood here by the receptionist, who does not speak English, or indeed by management that people who can afford this very expensive service on a very regular basis tend to be busy people whose time is precious. While there is no problem if a service is not available at a certain time, it is a big problem to make false promise. I came to hotstones today for three services as every week, only to find that no therapist was available. This is a matter of bad organisation and bad management. I do not appreciate having my time wasted in...
Read moreSimply Superb A wonderful experience from beginning to end. My business partner and I decided to treat ourselves to a pedicure and hot stones massage. Booking was easy, their English was superb. Plenty of tasty tea was served throughout and all aspects were professional with polite, courteous, friendly staff. After the pedicure, the massage was firm, just as I had asked for. I have at least a couple of massages every month and this was one of the best that I have ever experienced. A true delight. I highly recommend AND will be back the next time I'm in Riyadh A shout out to Alfie, one of the best massages that I...
Read moreI had a bad experience last Thursday before going to massage knocking at toilet‘a door I felt tense then Informing me 10 mins left and I haven’t done it all then my massage left me to the next customer they sent other masssge without telling I found really disrespected, the receptionist said the second customer was shouting was shouting , I have told them I can do the same but I choose not too , I wanted to cancelled my manicure and pedicure appointment amd I wanted refund it’s been 3 days no call from them or refund , it was a stressful day in a place I suppose feel relaxed , worst...
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