What a prime location — such a shame it’s being wasted.
This place had the potential to be a buzzing Lebanese restaurant, but unfortunately, it falls far short of expectations.
The hostess was friendly, as was a young Arabic-speaking waitress, but the rest of the staff seemed completely lost. I asked my server for recommendations, and he simply said "no." I don’t think he understood me, but after trying the food, I realized why he didn’t want to suggest anything.
I ordered the hummus with meat — easily the worst I’ve ever had. Before I even finished the hummus, my main course arrived. The French fries were clearly cooked way in advance — soggy and unappetizing. The chicken had decent marinade, but the overall quality was lacking.
After I finished eating, I waited around 20 minutes with no one checking on me or clearing the plates. When I finally asked for the bill, it came within two minutes, yet the dirty plates stayed on my table for another 10-15 minutes while most of the staff just stood around doing nothing.
Right before I left, I believe the manager walked by and, while walking away, casually asked if I was okay. One positive note — I was given a warm farewell with smiles from most of the staff as I left.
It’s disappointing to see such a valuable location occupied by a poorly run restaurant like this. Definitely not recommended, and I won’t be...
Read moreThe venue is large and newly established but had no taste of cozy classic atmosphere. Staff are not well trained to make guest comfortable. they are not serious, has no manner to serve guest. They are even discriminating guests come from non Arab countries, doesn't know how to communicate, doesn't know how to arrange table without annoying guest, doesn't know how to assist guest to pay by credit card. Food was very salty include the starter bread. The bread was burnt and salty. Bread for main meal was brought only when we asked for it. Most of foods were salty. All foods were brought at the same time so that the meat was cooled down. there was no way to evaluate the service as new restaurant. managers were only busy to justify for their staff rather than looking at the issue to improvement. Restaurant top management should look at these issues seriously for better future of the...
Read moreEkleel restaurant in Riyadh offers a charming atmosphere and impeccable service that sets a high standard for dining experiences. The ambiance is warm and inviting, making it a great place for a relaxed meal. The staff are attentive and courteous, enhancing the overall experience with their professionalism.
However, the main dishes fell short of expectations. The kebab, both meat and chicken, lacked the rich flavors and tenderness typically associated with this cuisine. Given the high prices, one would expect a more satisfying culinary experience. Additionally, the valet parking service, though convenient, is priced at 15 riyals, adding to the overall cost. While the atmosphere and service are commendable, there is room for improvement in the quality of the main dishes to truly justify the...
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