Dunkin' - دانكن — Restaurant in Municipality of Olaya

Coffee is your main business and it is DIURETIC, meaning your toilet have to be fully functional, all day, all time. I have been to this shop and I cannot count how many times their toilet is always locked and the cleaner would always say it is karban/mafi shugul but when I stay, the workers have access to it and they can use it. Attention to the owners of this business, I think your workers don’t value the importance of toilets - especially when the business is all about coffee. Out of frustration today, I went to the other Dunkin in Makkah Al Mukaramah (around 400 meters away) and see, there were way lots of people dining in, and the queue in the cashier is long - that is because for 1, their toilet is fully functional and second, coffee is always fresh as well (per the Saudi guy...

I went to Dunkin in Olaya thalateen street. I ordered a box of doughnuts and a single coffee. When i was paying in cash the cashier said he don’t have change for it. I literally coming to this branch 3x a week cause it’s near to my workplace. But today’s experience with the staff is really unacceptable and very unprofessional. Don’t even tell to your costumer to look for a change to buy your product, it’s your responsibility to have some change because not all your costumer has the ability to pay in card. Im so pissed off for the behavior of the staff. Try to learn your costumer to more satisfied with...

I come to Dunkin for latte and to change scenery and get some work done. There was a 50% discount on the coffee, which was good, and the latte was descent.

But you feel a sense of carelessness. See the photo of the crumbs on the chair. Also, when I sat down, I discovered that the chair back was broken. Finally, the A/C is barely working.

Oh well. One gets what one pays...