McDonald's — Restaurant in Municipality of Olaya

I had to wait for over 50 minutes for 5 regular meals and everytime I check they say just wait for 5 minutes then I call customer service and they didn't refund with a bad attitude too. Last time I try McDonalds. Also the place was near empty or half empty. I even contacted their headquarters here and the main one and the ceo but no reply or even an apology. Good luck 🤞

BTW this was maybe over 4 months and no good reply yet not even on all possible ways to contact them then I received a job interview that I didn't even ask about ☺ but ty I hope more will come ☺

بالعربي ولا بالانجليزي ينفع معهم وليس كلهم يمكن بلغات ثانية من الشمال مثلا تنفع ☺

2024/3/28 Replying to your very fast beautiful and caring reply. I have called several times and no reply. Even the ceo doesn't reply. What does that mean sir?

If you don't want me or others just say so and don't waste my time or others ☺

If you can't handle it, leave it for more reliable, and considering people or others ☺

I called it's just tasleek تسليك and not even an apology or refund till this day. Maybe if we type in hebrew you will understand for example ☺

2024/12/30 Still no reply or apology even I tried to contact...

Ordered double chs sandwich, was served chicken sandwich, in TO, when I reached my office i opened the pack and found the wrong order, when I went back to the store, the staff instead of being apologetic they were blaming me that my order was chicken sandwich, I showed them the picture of the the product from the McD app, and the staff got another sandwich and when I asked my bill he first refused that he can't print another invoice but insisted him to give the bill as i knew the process (my invoice was misplaced hence I asked for another invoice), disgusting staff and service

This is not the first time, the QSR brand has become worse over a period of time.

Even though I log complaint there is no response from the brand...

‏This McDonald's branch is remarkably clean and well-organized, reflecting great attention to detail and customer comfort.

‏The customer service at this branch was outstanding, and I had the best customer experience so far. The cashier, Munira, was particularly amazing. When I faced an issue with the rewards system in the app, she bought me an ice cream from her own account and presented it to me with great kindness.

‏I was very impressed by the employees' dedication to customer care and their exceptional service. I thank Munira and the entire team for making my visit so wonderful.

‏I highly recommend visiting this branch to anyone looking for a special...