Someone asked me to try their Mutton Dum Briyani, I drove almost 20 minutes to reach there, hard to find parking, I had to get as a take away, so I parked beside one car, middle of the road with hazard lights on, I thought that I would order and go back quickly, so I ordered mutton briyani, I asked the person that if it was authentic Hyderabadi Dum briyani, he assured me, I asked him that how much was the portion, he showed me a box, it was much less than the Karachi Briyani gives for same price, but as I drove that far to try their Briyani, I had no choice to buy and leave quickly, as I was blocking the road, it took long to get my order, I had to remind him twice to get my order, finally, I got my order, and drove back with excitement that I would eat tonight. I also sent picture to my friend in Yanbu, he is from Hyderabad India, I stared eating briyani, I was not impressed at all, the mutton pieces were also not good, the overall did not taste good to be recommended. My friend also commented from the picture, that it was just a compromise, did not look good. I would never go back and...
Read moreDisappointing Experience – Not Worth the Visit
I visited this restaurant earlier this afternoon, and it was completely empty. The staff were idly seated with no other customers in sight — a warning sign, in hindsight.
I ordered the Mutton Kadai, but what was served could only be described as Mutton Pudding — a dark grey gravy with capsicum and onions, and just three small pieces of bony mutton, all for SAR 32. For context, a whole kilogram of mutton costs around SAR 38, making this pricing both questionable and unjustified.
Traditionally, Mutton Kadai is a rich, reddish-orange dish with robust flavors. When I questioned the presentation and taste, I was casually told, “This is how we make it here.” An unacceptable response, showing neither accountability nor care for authenticity.
The owners seriously need to take responsibility — both in pricing and in delivering food that matches the menu description. Based on this experience, I won’t...
Read moreWell where to begin.. I had a terrible experience with their buffet back in the day when we saw insects roaming around on the pile of plates next to the buffet...but that was 3_4 years ago. (Or maybe 2 years not sure but the vouchers were given by Mr Nadeem..it was a buy one get one free buffet - and now I will post pics and videos of the insects after the recent arrogance and attitude by the restaurant management and their staff)
Lately, we at work had been ordering from them using Keeta. Every now and then they face the same issue which is to forget removing an item from the menu and then call to apologise to customer once the order has been placed.
Today, the rider brought someone else's package and upon contacting the restaurant, they said well it's not our fault if you will to pay delivery fee otherwise we will be in loss. Pathetic behaviour...
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