I came in, ordered a coffee and a brioche. I'm not Senegalese; I'm a foreign visitor, and last I retrieved money from the bank, I could only get round numbers, no change. I didn't have 1,100 CFAs, only 1,500, so when I ordered, they told me they would have to send someone to get change. This was fine with me.
I ate and drank, but after I finished, no one brought me my change, although they had cleaned my table as I sat there. I went up to the cashier and discovered she had forgotten to send someone.
Another employee came and said she would send someone, so I told them I would wait a bit longer. I waited ten minutes, went back to the cashier, and she stated something in French along the lines of "Are you still here?" I couldn't believe the disrespectful attitude. The other employee said "he's waiting patiently" but when I asked her for the change, she was quite cold and told me to wait longer.
After another ten minutes, I told her I had to leave, after which she came back and just dropped the change on the table.
To reiterate, 400 CFAs is not a big deal, but the service and communication was absolutely horrifying. There was a blatant lack of respect, hospitality, and professionalism, although I see some other reviewers have experienced this as well.
I will never...
Read moreI recommend not to eat in this restaurant it’s not clean it’s not safe to eat they cook food for hours and leave it there not kept warm the chicken & the meat stays dry and they serve you cold food the condominiums have no ice on it left outside the french fries is cooked for hours and left outside without heating this place is dangerous to eat I have bought food over there and it was cold and it’s not good the stuff is unfriendly careless to...
Read moreWhenever I'm in Dakar I love dining because of convenience, however this us the worst place when it comes to customer service... its barely there the waitresses chill by the bar and you have to call them.
The most embarrassing thing I'm disgusted at is seeing the size of their whole thioff getting smaller and smaller but the price remaining the same... I don't know if this is what people who open businesses in african countries do, take...
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