To whom it may concern
Either train your staff on customer service or get new staff that know how to treat customers and their food.
I frequently use your facilities but Wednesday morning was the last straw.
Firstly the staff member at the steers counter is so unfriendly to begin with, gave me impression she couldnt care less. I placed an order and when she couldnt see her colleague she decided screaming at the top her voice at 7am would be appropriate. It was so loud she had to be told to stop by the other ladies at the store counter.
Then the colleague from the back comes out and wipes whatever is on her lips with her fingers and proceedes to handle my food without washing her hands.
I...
Read moreStaff was friendly every time I've been there and the wednesdays whacky burgers with mustard sauce just stays amazing after you came from a fitness session the afternoon and your hungry. The eating area weren't always very clean tho. It is more a area for waiting for the food than sit down and eat, and it feels a bit awkward to be eating where the door...
Read moreArrived 17:55 Sunday evening with no other customers at Steers. Stood at the till for a while with the person behind the till ignoring me when I greeted and asked if I can order. After repeating it (assuming the music was too loud), she gave some attitude with zero customer service or attempting to assist. I left...
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