vida e caffè Paarl Mall — Restaurant in Drakenstein Local Municipality

11/05/2024: Today's visit to Vida e Caffè was appalling. I’m a regular Vida e Caffè client. I got there often because the coffee is good and the staff is always friend, but today, this was not the case. I went into the Vida, politely greeted the gentleman at the pay point and started placing my order. I’m guessing he saw I had a Vida voucher code open on my phone, he rudely interrupted me with a cocky attitude and said, “First things first… we don’t accept the Vida vouchers today”. I was shocked by him interrupting me, and sheer lack of customer service. There was no apology or explanation as to why they not accepting vouchers. None of that. I mean he’s dealing with customers on a daily and that’s his attitude? Unacceptable!

I want to reiterate that I love Vida for the staff’s friendliness and high spirit! But...

I asked which had less milk cuppachino or flat white. The answer I got was so confusing! So didn’t get an answer in the end. I asked for a flat white he made it and then poured in a cup of milk and foam! I asked the other barrister to help. I got the most ghastly coffee ever! A wase of time and R36!! And they didn’t know how to make a flat white in my own mug provided!! Are barristers trained to use less rubbish and be mindful...

One of my missions is to try every vida e caffè & I'm slowly working my way through them all. I can gladly say that this one did not disappoint me. Great cuppacino, the Mango 🥭 drink was not too bad either & great service! ✅👍👌 Still not as great as my local Strand Beach Road one... But a firm second...