Samke
"Wow, I just wanted to take a moment to express my heartfelt gratitude for the exceptional service you provided us today. From the moment we walked in, you made us feel welcome and taken care of. Your kindness, attentiveness, and professionalism truly made our dining experience stand out.
Your attention to detail, ensuring that our drinks were always full and that we had everything we needed, was impressive. But it was your warm smile, friendly demeanor, and genuine interest in making sure we were enjoying our meal that really made the difference.
Please know that your hard work and dedication to providing outstanding service have not gone unnoticed. You are a true asset to this establishment, and I will definitely be recommending this restaurant to others based on the exceptional service you provided.
Once again, thank you for making our dining experience so special. You truly are a shining star in the...
ย ย ย Read moreZama Khumalo did her best ro provide an excellent service, however, the whole transaction was already ruined by the fact that I set down and waited almost 5 minutes before another guy came n took my order.
OK, whilst I was finalizing my meal Zama suddenly came with her beautiful smile carrying a plate with a slice and said she was told I needed a toast?
To my surprise, I asked her where she disappeared to as I ended up being serviced by another guy? ZAMA apologized and said there was a confusing in terms of the section I was seated at, another lady thought it was her areas, then Zama pulled back.
But eventually ZAMA ended up being my Waitress as she printed my bill and all ended well. Zama is indeed a pleasant Waitress, her customer service excellence is...
ย ย ย Read moreI had the pleasure of being served by Anele during my recent visit, and she truly made the experience unforgettable. Her friendly demeanor and warm smile instantly made us feel welcome. Anele was attentive without being intrusive, ensuring our drinks were always filled and our needs were met.
Her recommendations from the menu were spot-on, and it was clear she had a great knowledge of the dishes. Anele genuinely cared about our dining experience, checking in at just the right times.
Overall, Anele went above and beyond, and her exceptional service is a significant reason Iโll be returning....
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