Hooters Fourways — Restaurant in Gauteng

On arrival at Hooters @ the Buzz, we stood around awkwardly awaiting assistance, being that the place was Barely active we thought there would at least be someone to help us to our booked table of 15. We headed to the bar for help, we finally got to our table.

A waitress came round and asked how many we were. We said 15... well that was the beginning of the end! “Urg, not again!” Sighed the waitress. “Your group better not keep asking me for things like the last group!” She said. Can I just say that I was surprised to find out she didn’t want us there and we hadn’t even ordered anything yet. Isn’t it that the bigger the group the bigger the tip?

When our group all arrived it took a year to order drinks and then another two to order food. We actually ordered food from another waitress as ours just vanished and this one wasn’t much brighter, She was just short of mortified that she had to take our food order. Anyway, in the end, our table was full of glasses and empty cans. The music was off for 30 after a birthday song (we had to ask them to turn it back on) and the food was average.

Thanks Hooters but no thanks. I have had bad experiences before. But never felt so unwelcome to...

When we sat our table we realized there was salt all over the table, We waited 20 minutes for our milkshakes which tasted a bit sour, we waited an additional 20 minutes for our food which was the shrimp tacos and 4 sliders which were so dry I also asked the waitress if the sliders came with fries she said no and I had to order them on the side.When our food finally arrived I had a huge bowl of fries plus the fries that came with the sliders.The plate literally had a piece of hair 🤦‍♀️The fries are swirled and were tasteless there was no sauce on the table to add to the fries. The salt shaker had rice bits in it I wasn’t sure why. They had a roll of paper towels on the table that kept flapping around (we were sitting outside) I couldn’t finish the food because I really just missed my Big Mac and saw the big M sign only after we started eating 😭 our waitress was missing in action and I had to get up and go look for her. When I finally found her she brought the bill and I had to request a speed point which didn’t work and she made me pack all the food together and still wanted a me to tip her🤣🤣🤣 I tapped my card for exact...

Absolutely disgusted with the way we were treated at Hooters Fourways by a waitress named Thandeka. Customer service was horrible, first they messed up our bill implying that it was our fault (false advertising), eventually the manager came with Thandeka and gave us a new bill. We waited a while before deciding to zapper pay because Thandeka was no where to be found, showed the manager our payment receipt and proceeded to walk to our car. Thandeka out of no where ran after us shouting if we paid or not which was such an embarrassment. After we spoke to her explaining that we had paid she stormed back to the other waitresses and threw a tantrum thinking we did not see. I went back into the restaurant to inform the manager, as I walked in she was still throwing a tantrum with the other waitresses and the manager. The manager apologized to us and said the matter will be dealt with, I WANT TO KNOW HOW THE MATTER WILL BE DEALT WITH ASAP! I have never experienced such appalling...