Wimpy — Restaurant in Gauteng

Please see attached that speaks volumes about the experience I encountered. The manager on duty displayed a complete lack of people skills or management skills, and appeared entirely unphased by the seriousness of the situation. I escalated the matter to the owner, who similarly showed minimal concern. The only justification provided was that the premises undergo regular pest control and that " it probably got in thru a Crack " The responses reflect a troubling disregard for basic hygiene standards and customer care. It appears that some franchisees are more focused on maintaining appearance than upholding levels of quality and service that justify high prices customers are expected to pay I strongly believe that Famous Brand , should implement a formal or grading system for franchisees that fall short on any aspect of their agreement If u enjoy an unexpected crunch with your meal, then by all means ,...

I recently visited this Wimpy with my partner, and I have to say, it was a disappointing experience from start to finish. I ordered a milkshake, but it was more like flavored milk—nowhere near the creamy consistency you’d expect from a proper milkshake. To make matters worse, my partner noticed a small army of ants crawling around the floor near our table. We moved to another spot and informed the waiter, but things didn’t improve.

When our food arrived, the plate was unappetizing, drenched in oil that looked and tasted old. The toasted bread was only toasted on one side, and the eggs had burnt food particles stuck to them, likely from the same old oil. Overall, the meal was poorly prepared and lacked freshness.

Beyond the food, the atmosphere was anything but welcoming. Even with background music playing, it felt cold and uncomfortable. I would not recommend this place based on...

Think I went on a day when they had a new trainee cause boy was he busy! But cheerful - bright smile, you could tell he was making an effort with his service and the chef did him a solid, too cause the food was true quality Wimpy style, fresh (chips and eggs are always WAY too oily, lol) and it tasted like childhood memories - just like Wimpy food should. They had soy and almond milk (winning) and that patty was the bomb.com.

Thank you, bhuti Temba for the excellent service 👏 you did it again today! Super fast! And the Dagwood was delivered hot, fresh and made to order. Honestly the best and fastest service at any wimpy I've ever been to and I really look forward to coming here...