The Bean Green Coffee Roastery. — Restaurant in KwaZulu-Natal

Being 68 and out of hospital for a a Cardiac procedure, I am a little dithery I went there to purchase baking goods, then remembered I wasn't carrying enough to pay for the extras in my basket I parked it, grabbed my delivery tray (I bake for a local store) as I walked through The Pnp exit area I realized something had jammed in the handle of my tray Being Latish to get my Granddaughters I saw it the small pk of B Powder I'd put in my basket I took it off and placed it in the trolley bay A security guy came after me, wouldn't accept my explanation, and insisted I one with him He actually blocked my path My embarrassment was more than I can describe I followed him to the management office where they discussed whether to arrest me but then said I was too old Management is in a public space and I'm a regular at the shop I had never been so humiliated After writing a (prevention) they let me go My daughter was Furious and told them The stress of that day has given me a phobia of the shop I shop more elsewhere now ...

I recently went into green bean to purchase a bag of beans. And when i asked the young coloured guy the 2 basis questions (which is ur freshest beans?) (And which of the 3 blends is the most popular?) i was met with a very disinterested attitude. He gave the most disinterested answer (They all popular). Which in my experience working with coffee and a couple coffee companies there is always 1 blend that sells more. So will never buy from green bean again. Service was highly lacking. And the coffee did not meet my standards either, lacked the most basic of elements the creme. I have used store bought beans which had 3 times more creme and double...

Customer service is the only thing to be worked on, especially the guy needs some training on how to treat all customers the same way as well as not lash out on his co-workers in front of us cuctomers sitting there. Other than that, their coffee is one of the best in town...if not in the country, and the setup and the environment...very homely. I love it, and will definitely continue to go there for as long as...