Wow. What a terrible experience. Check the ratings - 1 star ratings all over the place. Staff attitude is easily the worst I’ve seen in years. Dragging feet, snotty remarks and super unhygienic - come on Kauai… you can’t operate an open kitchen, in a premium Checkers and staff it like this. Management clearly haven’t addressed the issue for months. It’s clearly NOT a new problem. Avoid at ALL costs. Also Checkers management need to get involved.
We ordered 4 wraps and a smoothie. Not one of our orders was even remotely accurate. Missing ingredients. Items swapped out from original menu at random.
After 45 mins on hitting head against a brick wall - we dumped all 4 wraps in the bin (all had “meat” that was undercooked, soggy and unrecognizable as chicken or beef… absolute health hazard. R500 down the drain.
I have no words. This is not up to Kauai standards, which are impeccable at every...
Read moreTerrible service- the lady preparing the food was helping at the order counter - Firstly after indicating she was ready to take my order I began to tell her what I wanted and as I started ordering she started talking to the other worker and the delivery guy that was standing nearby. So after that was interrupted, I was already annoyed. She then went on to take my order eventually and asked if it would be cash or card and warned me that the card machine doesn’t really work. After about 5 mins I cancelled my order. Management of this kiosk is absolutely appalling. If he card machine doesn’t work there should also be a sign that would have saved me 10 mins standing there...
Read morePlease train your staff to follow the recipe of the smoothies! I don't think I will ever order from the Hermanus branch again. This is the 4th time I ordered a smoothie and the ratio''s of the ingredients is totally incorrect and some ingredients are left out or just replaced with something else. I had to throw my C breeze away. It tasted like medicine. I always order from Kauai in other towns and they all seem to get I right! Train...
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