The Deli Coffee Co. Hermanus — Restaurant in Overstrand Local Municipality

I am all for supporting local establishments but after our experience today, no more The Deli Coffee Co.

Ordered carrot cake - after 5 mins waitress comes back, sorry no more cc. (Shouldn't she know beforehand if a certain item is no longer available?) The lid off the salt grinder was loose, resulting in a whole lot of salt on the dish, table and floor. Food taken away and sorted out. Table not cleaned immediately, and floor half cleaned, 10 mins later. Soft drink ordered. Arrived after the meal was finished. Loyalty card given 1 clip (3 hot drinks ordered). Reason for 1 clip - only 1 allowed per order. (Had a meal a few days ago and had two coffees and received two clips. (Every time a loyalty card is clipped a different pattern is shown). So maybe new year, new rule. So 3 (no 4) strikes and you are out. Will no longer...

Always have had a Feta and spinach muffin and even took my friends to enjoy it. Then one day I got a VERY dry muffin, and the Manager took it back, gave another one but same story and again the Manager apologized. Months past, and yesterday I thought lets have a try, and a ordered my one once belove moist spinach and Feta muffin again. What a disappointment - it was so dry, when I tried to cut it, the knife won't get in, and it jump out of my plate. People around my have a good laugh, and I have to take it back. I will never go back to The Deli Coffee Co in...

Ate there on the 27th of December. Three of the menu items were unavailable. Our waitress finally brought us the wrong dish. When we told her she took a dish away from another customer and gave it to us. After insisting on seeing the manager he sorted the mess out. He didn't apologise and couldn't have been less interested. A pity, because the food was...