Ocean Creek Spur — Restaurant in Overstrand Local Municipality

29 Sept 2025 I'd have given zero stars if it were possible. My colleague and I went to grab a bit to eat while waiting for our staff transport, we arrived and placed our orders around 15h35, by 16h55 we had still only received our drinks. We stopped a Manager to enquire about our order, we were told it's on it's way (his exact words, 2 mins 3 tops as it's being prepped) there after he avoided our table and us, we waited and eventually asked our waitress, who was really such a sweet girl, she apologized and was given an earful by the table behind us, (we weren't the only table waiting forever for our meal) Really poor Management skills, as the Manager, one couldn't be honest with us regarding our order and sent that poor young lady to deal with angry customers, who HE promised "2 to 3 mins". We got up and left, stopped to pay for the drinks we had, the young man (with curly hair) apologised and offered our drinks on the house, but the lady standing at the till, gosh, she barely looked up at us and looks as if we swore at her. Such an unfortunate experience, we ended up going to MC Donald's. We still feel bad for the young waitress, she was clearly out of her depth and big ups to the young man who tried to save the situation. Manager was walking up and down avoiding eye contact. Next time, just be honest about the situation, I'd prefer being given the choice to stay and wait, don't lie to your customers then send out your young staff to clean up your mess. Pity I didn't get the manager's name or the sour lady at the door's tills name, hopefully she's...

I was very disappointed with my recent experience at this Spur.

Last night, I ordered three milkshakes to take away: two vanilla and one salted caramel. I asked the waiter if the salted caramel milkshake was very sweet, and she assured me that it wasn’t. However, she had difficulty finding the salted caramel option in the system and asked other waiters if they sold it. I even showed her the menu to confirm that Spur does offer the salted caramel milkshake.

When my order was ready, I received two milkshakes and an iced drink. I was fine with waiting while they fixed the order and ended up paying for the additional milkshake. I only paid for the milkshake because I didn’t want the waiter to cover the cost, which was R53.90. However, I noticed that the waiter who assisted me didn’t actually place the new milkshake order into the system; she only entered the amount for the milkshake from the menu into the card machine, seemingly treating that as her tip.

Once I got home and tried the milkshake, I live 5 min away, I found its consistency to be similar to that of a Steri Stumpie, rather than the thick milkshake I had enjoyed previously from this Spur. For the price of R46.90 - R53.90 per milkshake, I expect better quality than one that costs R18. To my surprise, the salted caramel milkshake was excessively sweet, making it undrinkable.

Overall, I was very disappointed with the service I received from the waiter, her knowledge of the menu, and the quality of...

THIS REVIEW HAS BEEN UPDATED

REVIEW OCT 2023:The food here has been outstanding quality every time I go. Every dish is freshly prepared. The salads are delicious. The burgers are generous and packed with fresh ingredients. The waffles are freshly made, crisp on the outside, fluffy on the inside. Everything is clean, service is prompt. The play canyon is clean and a good size with constant supervision. Highly recommend, excellent value for money. Best spur of the lot IMO. [Five stars]

UPDATED REVIEW FEB 2024 Sadly, the quality has reverted to mediocre and I have had to reduce my review to 3 stars. The past few times I've been the food has been consistently sub-par (steak ordered rare came well done and dry, chips are consistently leathery, waffles feel stale and tough or dry.) Wait staff also seem to be doing bare minimum, not friendly efficient service, and after being left waiting for ages at every step of the process, from ordering drinks right through to asking for the bill, the waitron even asked if I was going to add a tip when I paid the bill. The music is also generally blaring even when the restaurant is half full.

I can only reason that there has been a change of management. I wouldn't be surprised if the five-star manager of four months ago was approached for a higher-paying position at a more expensive restaurant and left Spur.

Hope this...