Woodstock Fisheries — Restaurant in Woodstock

Myself and my partner decided to try the fish and chips for a second time, we ordered a large fish(hake) and chips with 4 rolls for take out. First time was enjoyable.

Upon arriving home after being excited to eat after having the whole car smell amazing with the hot fish and chips takeaway, we opened the package and we were pretty disappointed. The fish and the chips appear to be cooked in dirty oil, my partner is a chef and would know the difference.

We were told 10 minute wait and ended up waiting 15 to 20 minutes (ordered at around 20:08 and paid at 20:31) , John who served us, had told me while I was paying "sorry for the wait, I wanted to make fresh fish and chips so you can enjoy a good meal." Meanwhile the fish and chips were cooked and drenched in dirty oil and over cooked. Most of the chips also had some rotten parts in them still. The fish portion was so small compared to the chips, felt like we had 1kg of chips on our plates.

Overall not happy with this...

Been buying from Woodstock Fisheries for years, because it's so busy we usually telephone through our order and then collect. Worked like a bomb. They no longer have a landline since it's under new ownership you now have to WA through your order. Fine, no problem did just that today. My WA order had been given to another customer so I waited for 15 minutes, I could deal with that but what I could not deal with was the new owner's attitude. I politely told him there was no point in offering a WA service if it was not being upheld to which he replied that I was getting fresh fish and chips! I told him that every customer served before me had also received fresh fish and chips. He then got extremely defensive to the point of being absolutely rude and in a nutshell, told me that I was welcome to go. I could not believe it - will definitely not be returning. The new owner could certainly learn a thing or two about customer service from the...

I did not wait long for my food but i was totally disgusted with the chips. They gave me kayangs not chips that was fried in old oil and very little to no salt n vinegar and The fish was rubbery. I experienced this twice in one week. Your place got a beautiful makeover but sorry your quality has dropped in a big way. You can actually smell the old oil while you waiting for your order. I would rather spend more money at Altona further up in the main rd and get...