Crystal Jade Shanghai Delight — Restaurant in Seoul

Absolutely horrendous. It’s a waste of time, money, energy, and calories. Great location, but it was disappointing to see that there’s not even a trace of the original Crystal Jade in Singapore here. Owners should be ashamed. The biggest failure is the restaurant service—if you don’t know how to manage a restaurant, you should find another job. The norm here is to serve noodles/rice before dim sum, and when you complain, they say we should have specified. The service is also slow and incompetent; with more than enough staff, they had 2-3 empty tables without clearing during busy lunch hour. The food is sub par, with dim sum that’s over cooked, and food that looks as though a kid plated it. How this place exists, I don’t know....

A small Crystal Jade located in a department store. I do like the fried rice here. The hakau dim sum I got was acceptable, too, but bear in mind this restaurant is quite pricey and options are limited compared to the flagship Crystal Jade restaurant...

We used to love this location but we had a very negative experience yesterday. They have some new chefs in making the Shanghai dumplings and they leave a hole on top which allows all the juice to evaporate during cooking. Will not...