Acanto — Restaurant in Adeje

Appalling service. We booked a table in advance and arrived on time. We were seated and ordered drinks including a bottle of wine. Eventually they came to take our food order and only then were we informed that they had no fish, not even squid or prawns as a starter. They went on to inform us they also had no ribs which left a tiny selection of meat dishes and as one member doesn’t eat meat, only fish, this was rather disappointing. As our family were left with very little choice (most of the other dishes were 2 person minimum), we paid the drinks bill and left. Any professional restaurant would have greeted an arriving customer and informed them “I’m sorry but we have a very limited menu tonight” so we could have made the choice to go with what was available or go elsewhere. They also offered no concession on the bottle of wine we left behind and asked for the full price to be paid. Very poor especially given they present themselves as a...

1 star is generous. Took them 40 mins to take our food order and another 50 mins to bring the food, so it was 90 mins from entering the restaurant to being served… Food was dry as the sand across the path on the beach. Inappropriate cutlery provided for the lobster that came with the paella. Normally when you order paella they serve the whole dish in one go but here they served it in 2 tranches, however they forgot about serving the second tranche so I had to stand up and serve myself from the paella dish that was left beside the table. Also, garlic mayo instead of butter for the bread was a bit strange. Drinks were good, but I guess this is only because they can’t really mess up bottled wine, water and coke… Save yourself the misery and head over to La Fuente del Torre, that’s a 5 star restaurant! World class...

I give one star only because I cannot give any less. The location is very tricky, it looks amazing, by the sea, and the indoor restaurant its inside a church, very beautiful. However this was a terrible experience. We arrived as first customers at 1pm. We ordered paella for two, which we know it may take long for the rice to be cooked, but not 55 minutes. We had a 7 months old baby so we kindly asked , ordering paella, to have some plane white rice for him but they said they couldn’t, which makes me really doubt about the freshness of their food. Anyway, the food finally arrived and it was very bad, the rice was overcooked and tasted like frozen food warmed up. The seafood inside the paella was for sure frozen and overcooked afterwards, which we believe is unacceptable being on the...