The food is good if you can get it. Went for lunch around 2pm on a Saturday and all went smoothly. Returned for dinner on Sunday and it was a disaster. We were a group of 5 with 3 hungry children. We had a booking and ordered food at around 8.10pm. Over one hour later we asked where our food was as we noticed others who had come in after us were receiving food and also they were servicing take away delivery drivers. We were told quite abruptly by a waitress with dark hair that we would have to wait as there was a long queue ahead of us. The restaurant was 1/3-1/2 full so the long queue may have been takeaway orders(?). She walked off when we were about to ask to order more food and it was clear she didn’t want to talk to us at all. We got the attention of another waitress with fair hair who was very nice and tried to be helpful. We asked to order more food and was told it was at least one hour wait for any additional orders. Apparently it didn’t matter that customers in the restaurant are sat there, every order would go to the back of a queue and deliveries were in the same queue. After maybe 1 hour 15 min the hot food came but people who’d ordered sushi didn’t have their food. We were told it was because hot and cold food orders were different processes. Half the table had finished their food and their plates were cleared before the cold food arrived for two of us still waiting to eat. Understandable that the restaurant wants to service more people but they should not do this if they can’t effectively service customers sitting in the restaurant. They should be turning away or stopping takeaway deliveries because people sitting there in the restaurant are hostage to their mismanagement. We had allocated our time to eat there and reasonably expected to eat sufficient food, not leave hungry because more food would mean more hours waiting. If you are happy to go and sit for more than one hour to wait for food and order all of your food at once so you aren’t there for several hours, it’s...
Read moreOkay, shell I start with bad or good things first? Good thing is that try to eat as less there as possible and the probability you will get a rotten fish would be minimal. We tried various options, and the last 24 items set was a total mistake. Apart from the regular rolls we got three baked maki set with the rotten fish inside. One person almost vomited and could not swallow it. Second said "the taste was strange, but I was hungry". Can we recommend the place? No. Will we visit it again? No. And avoid any drinks or beverages, they...
Read moreStarting with the most important, the food was outstanding. Every single dish was perfectly cooked, very flavourful and portions were good. The venue is also very nicely decorated, and in spite of the heat, the covered terrace had a lovely breeze which made it very comfortable. The service was very professional and friendly, though they were a little slow to bring out food at first and a little too quick thereafter, somewhat piling plates, since we had ordered a lot of food. It was however well worth the wait.
Cannot recommend this...
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