Burger King — Restaurant in Benalmádena

This burger king is disgusting. I sat down with my husband, 4 year old and 18 month old, my youngest dropped her comforter and as i bent down to pick it up, the floor was covered in ants. We moved somewhere else whilst we waited 20 minutes for our food. When our food was eventually done, my spicy long chicken had normal Mayonnaise on it so I asked the guy behind the counter for spicy and he said they had no sauce left. Ok fair enough. After we ate our food we asked for our ice creams, we all ordered the white chocolate ice cream, i was given two kids white chocolate, and two large with white chocolate balls and chocolate sauce on it (not white chocolate like I got the day prior at a different burger king). Definitely wouldn't return as its scruffy and the staff are useless. Dont visit here as a holiday maker as...

Shocking service this evening at approximately 7pm. I waited nearly 45 minutes to be served one burger, chips and a child’s ice cream.

The manager was segueing with other customers who were also annoyed at the ridiculous waiting time for food.

We asked for a refund which wasn’t given. We waited a further 10 minutes and finally got a member of staff to make our one meal.

Finally we got it and left. €10 down food wrong and cold.

The manager here needs a lesson in customer service. The place was filthy and staff not knowing what to do.

Stay well clear of this restaurant!!!!

The manager called the police who arrived after a man lost his temper. He lost his temper because the manager was antagonising him and her behaviour was appalling. She needs to find a new job.

We will...

We have ate at this Burger King three times through our holiday as it was very close to our place but regretted it every single time. Service was terribly slow, even though there were only maybe two other customers each time. For a fast food service something as simple as a cheeseburger and a kids meal took them 25minutes to serve (which is ridiculous) and everything was almost cold, not to mention they also forgot to put chicken nuggets into the kids meal once and dessert another time. When I complained about the missing food in the meal, the employee lady wasn’t even apologetic and acted as if it was such an annoyance having to serve me the food I had actually ordered and paid for. Lol I no longer wonder why this place is always empty. If I could, I would rate this...