LACAN - Primero de Mayo — Restaurant in Las Palmas de Gran Canaria

Our recent visit to LACAN just after lunch was an absolute disaster. My wife, our 2-year-old son, and I entered the restaurant, expecting to enjoy some good pizza. We requested a table for three, but the girl at the front desk, who was unfriendly and dismissive, directed us to a table meant for two, despite at least two available three-person tables that were completely free and not reserved. When we pointed out the table was too small, another staff member came and did the exact same thing.

LACAN might have good pizza, but when the service is this atrocious, it’s like serving a gourmet meal on a dirty plate. No amount of good food can make up for terrible service. The staff’s complete disregard for basic customer service ruined our afternoon.

We left and found a different pizza restaurant where we were welcomed with such good service that it was like night and day. The contrast was stark, highlighting just how poor LACAN’s service truly was.

This was the first time we felt compelled to leave a restaurant without eating. I don’t understand the good reviews. LACAN gets zero stars for service, and we won’t be returning. The poor service left a lasting negative impression that no good food could...

I have to say that i am an italian Pizzalover. This Restaurant was practically my savyor this week. Why? , because i needed my weekly Pizza with high quality. So this Restaurant had everything from the ambiente to the good service. The service was very funny and nice because he had patience with me when i was trying to speak spanisch or in a other language with him. Lastly the Pizza. The Pizza was just unforgettable because it had the perfect crust and look for an napolitan Pizza. I had to take so many fotos of the pizza because of the perfection of this Pizza. So my greetings to the crew i...

Teníamos una reserva a las 20.30h para un grupo de 9 personas. Nada más sentarnos, viene una camarera y nos dice que a las 22.00h teníamos que estar fuera del restaurante, ahí empezó nuestro asombro. A partir de ahí, se dedicaron a meternos prisa, con una falta de respeto descomunal que nunca había vivido en un restaurante. Nos pusieron la comida y no habiendo terminado, viene dicha camarera a decirnos qué queríamos de postre (con toda la comida encima de la mesa) que los postres más rápidos eran estos ( y nos dijo algunos) para mear y no echar gota. Le dijimos que nos dejara terminar y ya le avisamos. Nos traen los postres que pedimos y acto seguido la cuenta con el datáfono, era para alucinar!!! Volvimos a indicarle que no habíamos terminado, que cuando terminaremos, le avisaríamos para pagar. Así vinieron hasta 3 camareros diferentes en menos de 1 minuto, parecía que nos estaban vacilando ya, un auténtico horror. En conclusión, si has discutido con tu pareja, amigo, acompañante y quieres comer sin dirigir la palabra ni la mirada, este es el sitio correcto porque no te Dan tiempo ni de bajar el buche. Si por el contrario quieres comer tranquilo sin que te estén metiendo prisa y poniendo caras entre ellos, huye de este sitio, que tampoco vas a perderte nada, es un italiano común que puedes encontrar en otro sitio y con mejor servicio. Nosotros jamás volveremos, gracias.

P.D: ahora no me contesten que esto estaba indicado en la reserva porque una cosa es que establezcan un tiempo determinado para comer y estar y otra es el agobio al que nos sometieron y las faltas de respeto constantes por parte del...