Restaurante Balcón de San Agustín — Restaurant in San Bartolomé de Tirajana

The location and the view is fantastic at this restaurant. From experience from past visits the food is good as well. When my family visited here today they were fairly quick to let us order drinks. What bothered us was the fact that we waited 40 minutes without being asked to order food. We tried to get in contact with the servers yet they ignored us.

This made us leave the restaurant which made the servers yell that they would call the police. They probably thought we had ordered food and left without paying which was not the case.

This place is great for drinks and some snacks but if you value customer service I would not reccomend...

We ate lunch here 3 days (we had half-board at the resort). We weren't disappointed once. Seafood Paella first day was fresh and very good - it does take 30 minutes to prepare and enough for 3 people. Grilled fish on next day was simple and excellent - great value and the Canary potatoes were wonderful. Fish soup on 3rd day was amazing - the right choice for lunch. Our tip: try the Afrigato for desert - best we had in a very long time.

We always had luck finding a table and the views across the small cactus garden to the bay are exceptionally. Staff was friendly and quite organized given the...

Food: best grilled squid I ever had. Price: 16 Euro.

Drinks: 1 liter Sangria 16 Euro. Too expensive in comparison with nearby restaurants.

Waitresses: the lady who works here is kind and makes sure to bring everything on time (even complementary drinks), while her older colleague (the one who does not speaks English) looks like he has no desire to live and work there. Some guests arrived at 21:30 and wanted to eat, he was obviously not satisfied with this as he wanted to close earlier.

Live music or at least some radio music would make...