Restaurante Jardín del Sol — Restaurant in San Bartolomé de Tirajana

On previous holidays to Gran Canaria, Jardin Del Sol has always been our go to restaurant due to it's excellent service and good food so on this holiday, we went there every night during our 2 week visit. On the second night, my partner and I only ordered 2 mains. The waiter brought over some garlic bread which I assumed was an appitiser that they usually give customers before a meal. I ate half of it and left the rest and the waiter who brought them over told me off for eating them as they were ordered by another table and he gave them to us by mistake. He made out it was my fault for his mistake and then made a fuss that I hadn't finished it. He then moaned about me to another waitress, she had blond short hair with half in a ponytail, making me feel so uncomfortable. Had I known they weren't for us, I wouldn't have touched them. The following day, We complained to 2 other waiters who normally greet and seat customers and they were excellent. They sorted the issue immediately with said waiter and waitress and their attidudes changed for the better.

On a more positive note, the restaurant was lovely and the food was really good. One of my favourite meals was the sole with white wine sauce. I adored the dessert I had, i believe it was called 3...

🇬🇧 Hmmm, how can I put this... I'll start with the positive: the food is still good. 👍🏻 BUT: a lot has changed. Starting with the prices, which have become a little more expensive. That's absolutely ok. And I don't want to criticise that at all. The economic situation is what it is. BUT: If the quality drops when prices go up, then I get suspicious. (I'm prepared to pay more if I know I'll get the same quality). It's the little things. But it's the sum of everything that makes the difference: The sparkling water is now homemade. - Great: good for the environment, as well as for the Porte wallet. However, the price for the customer has not changed much. So far, everything is still good. Then to the food. Some things have changed here. But I emphasise that it's still good. (But no longer amazing). I've been coming here for years and have always recommended the restaurant to others. But now, for example, the sole (which I love and have enjoyed here regularly) is now served with cheap chips. Before, it was always served with beautifully prepared purree. The plates have also changed. In previous years, the plates were beautifully elongated ovals. Now only rectangular (normal) plates. Idem with the coffee. The cups now resemble canteen cups. Even the biscuit is no longer there. Last but not least, I also have to criticise the fact that there was no hand dryer or paper to dry your hands after going to the toilet. As I said, these are small things. But the sum makes the difference. In previous years I have recommended this restaurant to all my friends as an excellent restaurant, but this year (unfortunately) I will no longer do so. I hope the restaurant takes this as constructive criticism and will then work on it and improve.

🇩🇪 Hmmm, wie soll ich sagen… Ich beginne mit dem Positiven: das Essen ist weiterhin gut. 👍🏻 ABER: Vieles hat sich geändert. Beginnend mit den Preisen, welche etwas teurer geworden sind. Das ist absolut ok. Und das will ich auch gar nicht beanstanden. Die ekonomische Situation ist wie sie ist. ABER: Wenn bei erhöhten Preisen die Qualität nachlässt, dann werd ich stutzig. (Ich bin bereit mehr zu zahlen, wenn ich weiß, dass ich gleichbleibende Qualität erhalte). Es sind Kleinigkeiten. Aber es ist die Summe von allem, welche die Differenz macht: Das Sprudelwasser ist jetzt selbstgemacht. - Super: für die Umwelt gut, wie auch fürs Porte-Monnaie. Der Preis für den Kunden hat sich allerdings nicht weitestgehend geändert. Soweit alles teotzdem noch gut. Dann zum Essen. Hier hat sich manches geändert. Ich betone aber, dass es weiterhin gut ist. (Halt aber nicht mehr umwerfend). Seit Jahren komme ich hierhin, und habe das Restaurant auch immer weiter empfohlen. Nun ist es aber so, dass zum Beispiel bei der Seezunge (welche ich liebe und auch regelmäßig hier genossen habe) nun mit billigen Pommes Frites angerichtet wird. Davor war es immer mir wunderschön angerichtetem Purree. Auch die Teller haben geändert. Die vorherigen Jahre waren es schöne länglich ovale Teller. Jetzt nur noch rechteckige (normale) Teller. Idem beim Kaffe. Die Tassen gleichen jetzt Kantinentassen. Auch der Keks ist nicht mehr dabei. Zuguterletzt muss ich dann auch noch beanstanden, dass es beim Händewaschen nach dem Toilettengang weder Händetrockner noch Papier gab um sich die Hände zu trocknen. Wie gesagt, es sind Kleinigkeiten. Aber die Summe macht die Differenz. Habe ich in den vorherigen Jahren dieses Restaurant all meinen Freunden als ausgezeichnetes Restaurant empfohlen, so werde ich es dieses Jahr (leider) nicht mehr tun. Ich hoffe, das Restaurant nimmt dies als konstruktive Kritik und wird dann auch daran arbeiten und...

We've eaten at Guarapo's often both before and after the pandemic and never had a bad meal or felt like we have been stung on the price. Sometimes the service can be a little hit or miss in term of speed but it is a very busy place and if you're on a table at the back you can sometimes be missed. The staff in our experience have always been polite if at times rushed off their feet which I know might annoy the sort of person who dithers over their selection while the waiting staff are at the table. Having tried many of the cafe's and restaurants in Playa over the 20- odd years we've been going it is without doubt one of the better places to eat in Playa. We'll certainly be going back later this year for dinner there are few times, and will be getting a breakfast there before flying home because its great...