La Guinda Deli & Coffee — Restaurant in San Sebastián

In all my travels and all the places I’ve eaten I’ve never been treated so poorly. I am fluent in Spanish. I am a good guest. We came at 1445- in time for the kitchen hours. The server clearly didn’t want us there from the beginning. We waited for a table for 15 minutes- not because they were full, but because she was ignoring us and said she would be back in a second, then did not return. then she finally gave us a table menus and never came back. She was purposely avoiding eye contact and communication with us, but took care of others. She came nowhere near our table. Finally she looked at me and I signaled her after waiting patiently for 20 minutes -she took our menus and said the kitchen is now closed. I’m sure they don’t care but in case they read this- she has shoulder length hair and she is an older woman maybe about 5 feet 2” tall. I hope somebody talks to her and teaches her some manners. The other person working seemed much more friendly and we were just unfortunate to have the one who discriminates. We did see her giving other people the menu not long before we were told we can’t eat so maybe it was just something about us. We are clean, looked respectable,...

Tasty food but horrible and rude service - we waited for over 45 minutes for the first dish and about 90 minutes into our visit, we gave up on waiting for our dessert and decided to ask for the bill. The waitress took another 20 minutes, so we got up and paid at the bar. When we pointed out to them that customers who had arrived long after us had already finished their lunch and we still had not had our dessert brought to the table, the waitress blamed the kitchen staff and got very frustrated with us. Not even a hint of an apology, of course. It’s a real shame, as the...

I thoroughly enjoyed dinner here on 6/20. Maria was my waitress and she really made this an exceptional experience! She worked with the handicap of me being an English speaker, always had a smile and warm welcoming manner. The food was also delicious. I enjoyed some fried calamari, the burger they have and the coulant de flambeau dessert which was over the top! But really the service from Maria stole the show and I would definitely go back again. It really put a perfect icing on top of the cake of my visit to San Sebastián! Bravo Maria and...