Bambola Gelato Crepes & Gofres — Restaurant in Santa Cruz de Tenerife

Today around 3-4 p.m. I went with my husband to buy two ice creams in this ice cream shop. The waitress shouts something and I understand that it's my turn to go. As I know that not everyone speaks English in Tenerife, I tried to mix Spanish and English. The waitress didn't seem to understand, so I tried to order in English (I have a very good English, I've lived in London for a long time) seeing that the waitress was starting to get impatient, I asks her if she speaks English and she replies "no". The waitress started speaking vindictively in Spanish to her colleague to take care of us. What was my surprise then when the following customers began to speak English to her and within three minutes this same waitress acquired a level of English proficiency that allowed her to understand perfectly the following customers. Spoiler: I am mixed race and the following customers were not. So I complained at the second lovely waitress who spoke a very good English and who apologized for her colleague. I don't know if you will read this message but courage to you I know that it must not be easy to work with this person every day. By the way, the ice creams were very good, I'm just very disappointed that your waitress...

From the moment we walked into the local we felt unwelcome. The staff seemed to not care at all and treated us like air. We ordered our food and then waited for our one crepe about 15 min. They made a waffle instead. We said, that there was a mixup, so a waitress prepaired the crepe, but then threw it onto a table and with a grin on her face rudely...

Came to Bambola not once but three times during our stay in Tenerife - our Airbnb was literally right around the corner and gelato always sounded like a good idea! Wide variety of gelato flavors and pretty big portions for SUCH a good price! The staff was also very kind, even when we came closer to closing. Would absolutely...