Soy | Restaurant Cala d'Or — Restaurant in Santanyí

There were many issues with the service we received tonight. My daughter ordered a rainbow roll, 6 pieces of salmon sushi, and a California roll. After waiting almost an hour a server came up to us with little to no sushi in hand saying sorry for waiting for so long and presenting the sushi as a compensation for our wait. Later after waiting another 30 minutes for the sushi we ordered we asked were it was. The server said we already got it. We were confused and another server said that what we had received was actually our order. Not a gift. We were upset not because it wasn't free but because we were mislead and waited extra time because of it and we were starving. After all this adventure we were charged for prawn crackers we didn't even order. The portion sizes were quite small and the sushi was quite overpriced. One of our soups came to us cold and one of our servers was rather rude and dismissed some of our complaints and questions. In all this experience was really bad and I hope the restaurant can change...

I’m pretty easy to please, but this is the first 1 star review I’ve ever given in my life, avoid this place until they get waiters who care about giving you a satisfactory experience. Plenty of food options in Cala d’Or, so go and spend your money at a place where the waiters want to be there and do their job.

Food was actually pretty good, credit to the chefs but they are severely let down by the wait staff.

Our waiter rolled his eyes at us 3 times for the most basic requests.

1. My Mum asked him a question about one of the wines on the menu.
2. We then asked him where our missing entree not receiving it for 15 minutes after all other entrees had been served.
3. When our mains are served, we didn’t have any plates in front of us. So we asked for plates, none arrived for 5 minutes and we ended up having to go and get the plates ourselves.

We also waited over an hour between...

The food here is fantastic and really does sell itself, the owner who was also the greeter has really good vibe and is not pushy at all to get you come in.

The kids menu and food is great and totally different from other restaurants with an excellent portion size and veg which is a big bonus.

We had the sharing platter to start with gyoza, spring rolls, ribs and satay chicken. All cooked to perfection and very tasty. The mains were very fragrant and extremely tasty (massaman curry and cashew chicken dish) and sticky rice.

Didn’t try sushi but what was coming out to other tables was presented beautifully.

The price was inline with all the other restaurants in Cala dor and only seemed to differ an couple of euros each night.

All in all it was our favourite restaurant of the week and we will be returning again for...