Sirocco Restaurante — Restaurant in Tías

This was a very poor experience. Had a couple of drinks, some ice creams for the kids - then we ordered a couple more drinks for the grown ups, and kids meals for the children. One chicken nuggets and chips, one childs lasagne.

The service was slow; we had to ask for every menu, and wave through the window to order from them. Food took a while to come as well.

The first issue was the lasagne. It arrived incredibly hot - the kind of hot that can only come from the microwave. The terracotta dish it was in was hotter than the food itself, again a sign its been nuked from cold. The portion itself was tiny even for a kids portion.... about 3cm x 2.5cm being generous.

Once it had cooled enough for my son to try it, he took one taste and said he didn't like it. I tried it, and it was incredibly salty.. you literally couldn't eat it.

Looking around to return the food, no staff members around. We therefore shared the nuggets and chips that were left between the kids.

When the oldest staff member - possibility by the owner - came to clear the table he asked if everything was OK. I told him (in Spanish) that the lasagne was too salty to eat. He looked a bit disappointed, and cleared the table.

When the bill came, the €6.50 lasagne was still on there. I politely told the waiter - pretty sure this was the earlier guy's son - that I wasn't willing to pay for the lasagne. He was straight out aggressive. Claimed to have only worked there 2 weeks (so what), and his manager wasn't around. This went back and forth for a moment, until he disappeared. Then, table clearing Dad reappears.

This is when it did get nasty. Angry and aggressive the older chap was adamant we should have returned the lasagne straight away. Quite how I do that when the service is practically non-existant I don't know. Only when I said I'd leave without paying at all did he snatch the bill plate from my hand and reappear with the lasagne scrawled out.

We paid and left.

I don't reccomend anyone places their trade here. Very poor indeed. Aggressive, rude and would rather try and intimidate you then take an inedible postage stamp of lasagne off the bill for the huge sum of €6.50 than put their customer's...

Straight away we received great service by being greeted and shown to an empty table which was being cleaned and set as we started sitting down.

They gave a knife, fork and blue napkin inside a paper pouch to prevent them from getting dirty and being blown away. As well as this, they put a bottle of red wine vinegar, olive oil, salt and pepper in the middle of the table.

The table was small and square with 4 plastic chairs (they all had this) which only realistically would fit 2 people depending on what you order.

90% of the seating has shade from the beating heat of the sun.

We ordered 2 sirocco burgers which came with chips (€6.50 each, great value!) and 2 glasses of Pepsi (€4 each)

Drinks came only a few minutes later. This took literally 3 minutes. They came cool with a tall glass, ice and a small slice of lemon with the Pepsi still residing in its original glass bottle for us to pour ourselves.

The Sirocco burgers came 13 minutes after ordering, which were accompanied by a bowl of ketchup and mayo sachets. The burgers were hot, and the presentation was great! The burger was split into 2 with the chopped lettuce, red onion and tomato on the top bun and the burger, cheese, bacon and fried egg on the bottom bun. This was nice as we were able to add ketchup without the buns sticking together nor the mess of having to take them apart.

However, the chips that came with the meal were cold and flavourless. My taste buds thanked me after I added a pinch of salt and red wine vinegar.

As well as, one of the ketchup sachets had already been opened and half used.

The toilets: To get to the toilets, you need to go down a set of non disable friendly stairs that take you underground. Here you will find the female and male toilets. The men have 2 toilets and 2 urinals.

The view: The view was magnificent! You can see and hear the roaring engines of planes coming into land. As well as hearing them take off. As well as this, you get a view of the ocean and sounds of crashing waves against the rocks, with passers-by being quiet and respectful to the people having a meal. Overall a...

First time I went here I loved it. But every time I go back the experience is worse. I should have just stopped and kept those nice memories because now I wouldn't go back.

Second time I went the food made me really ill, but I'll put that down to one bad dish that didn't sit well with me. Service wasn't great, takes an age to sort the bill change I got back was completely wrong.

Last time I went completely put me off. Food was ok, didn't make me ill this time at least. The service was dire. Started ok but after our main meal we had to bottle feed our baby. Waiters asked us if we'd like desert and we asked for 5 minutes to decide and time to feed the baby first (the place was near empty so they didn't need our table). We were then asked another 5 or 6 times within 2 minutes whilst we were trying to feed our child, which out him off his bottle. Then when we didn't want served and later get the bill it was impossible. I had to literally chase down a waiter ( I wasn't the only one, I saw another irate diner do the same). They offered us a liquor shot with our bill, it took the guy so long( he was chatting at the bar) that we left...