Silencio Beach — Restaurant in Torremolinos

This was, without question, one of the worst service experiences I’ve had. Unless you want to pay over €300 and watch the staff have more fun than you laughing and kissing eachother? 🤣 From the moment we arrived, we were completely ignored by staff. No greeting, no direction to our cabana—just left standing around while employees walked past without a word. Once we were finally settled, things somehow got worse. The waitress who came to take our order was rude, abrupt, and dismissive. Mid-order, she literally stopped talking to us, turned to another guest, kissed him, and walked away to take his order instead. I tried to get someone else’s attention, but was blatantly ignored. When my food eventually came, it was wrong, a basic order of chips turned into an unnecessary drama. Staff huddled around discussing it, but no one actually fixed the problem. Instead, they passed my burger around like it was a joke and then just left it sitting on the side. No explanation. No apology. And yes, it was cold and stale by the time it reached me. The overall atmosphere among staff was unprofessional at best. Most were standing around in groups, laughing, kissing, and socializing, rather than checking in on guests or actually doing their jobs. No warmth, no effort, no hospitality. It felt like we were an inconvenience for even being there. To top it off, a staff member climbed onto the roof of our cabana with shoes on to remove a speaker directly above our heads, without warning. Not only was this a clear health and safety issue, but it was also a completely inappropriate intrusion into our space. Whoever is managing this team seriously needs to reassess their training and oversight. We each paid €150 expecting quality service, food, and drinks, but the service was practically non-existent throughout the day. To make matters worse, our cabana was completely blocked from the sun, which defeated the whole purpose of being at the beach in the first place The staff, with one exception, were uninterested, unprofessional, and disrespectful. The only saving grace was Julianno/john and I think he deserves some praise. He was polite, attentive, and genuinely seemed to care about the guests. He smiled, checked in with us when no one else would, and handled himself with professionalism and kindness. In a team full of people who looked like they didn’t want to be there, Julian stood out in the best way. He’s the only reason this review gets a star at all. Unless major changes are made, I wouldn’t recommend this place to anyone. It’s a waste of money, time, and energy, and you’ll leave feeling like a nuisance rather than a...

Overpriced and terrible service – would not recommend

We visited Silencio Torremolinos, and unfortunately, it was a very disappointing experience. The sunbeds cost €10 per person, which is quite expensive, but the worst part was that the setup made it impossible to adjust your position. The sunbeds are fixed and packed too tightly together, so you can’t move them to follow the sun. Most of the time we were stuck in the shade from the neighbor’s parasol, which ruined the whole point of being at the beach.

The service was awful. None of the staff spoke English, and we tried several times to order food and drinks, but they kept ignoring us. Eventually, we walked up to the bar to ask directly, but they just told us to go back to our sunbed and wait for someone to come over. Of course, no one ever did. We noticed that many other guests had the same problem, waving and trying to get attention without success. The staff were simply rude and uninterested in helping anyone.

Also, you’re not allowed to bring your own food or drinks, so you’re forced to buy from them – which is pretty difficult when no one will take your order

WARNING! The bill at the end was not right, the had added on drinks we hadn’t bought. We tried to explain to them that it was wrong but since none of them spoke English it was very difficult. Always check the bill here before you leave.

All in all: Overpriced, badly managed, and terrible service. Avoid this place. We will not come back and are very...

TRATADAS COMO GANADO...Y ESO QUE COMPRAMOS 2 BOTELLAS VAMOS 300€ ...LEED PORQUE NO TIENE DESPERDICIO LA RESEÑA... CELEBRAMOS AYER EL 50 CUMPLEAÑOS DE AMIGA SABADO 22 DE MARZO DE 2025 ,RESERVAMOS HACE MAS DE 2 SEMANAS 2 BOTELLAS,NOS COSTO 300€,LA DECEPCIÓN EN EL TRATO NADA MAS NOS ASIGAN UNA MESA DE PLAYA EN EL CENTRO DE LA PISTA,LO CUAL FUE HORRIBLE YA QUE DURANTE TODO EL TIEMPO LAS PERSONAS PASABAN,TIRANBAN LOS BOTELLINES DE REFRESCOS,EMPUJONES CONSTANTEMENTE,PERO NO ES DE ELLOS LA CULPA,SINO DE LA EMPRESA POR NO TENER RESERVADOS,MESAS DE PLAYA EN QUE TE PONEN ONA BOTELLA O TE PUEDES COMER UNA ENSALADA ,UNA MESA DE PLAYA PARA 6 CHICAS EN LO CUAN EN EL SOFA SOLO PODIAMOS SENTARNOS 3,LAS OTRAS 4 O DE PIE O SIN PODER SENTARSE,DA IGUAL QUE PAGES LA ENTRADA NORMAL PORQUE VAS A ESTAR EN EL MISMO LUGAR NO HAY NI ZONA VIP,NI BAÑOS PARA LOS RESERVADOS,NI ATENCION PERSONALIZADA PARA LOS RESERVADOS UN COMPLETO CAOS...CUANDO QUIERAS IR AL ASEO MAS DE 30 MINUTOS DE ESPERA EN UNAS ESCALERAS HACIA LA PARTE SUBTERRANEA ABARROTADAS,UN ATENTICO PELIGRO DADA LA CANTIDAD DE GENTE QUE ALLÍ HABÍA Y TRANSITABA POR ELLAS ...Y CON EMPUJONES CONSTANTES,DUDO QUE CUMPLAN CON EL AFORO...NO ERA NORMAL Y RESULTAVA INSUFRIBLE ESTAR ALLÍ,EL TIEMPO DE FLAMENCO...MEJOR LO OBVIAMOS... NOS EMPEZPO A LLOVER,PEDIMOS POR FAVOR SI NOS PUEDEN CAMBIAR LA MESA,RECALCO (NO ES UN RESERVADO NI TIENE ZONA VIP) RESPUESTA : NOO,PONTE CHORREANDO O NO HABER VENIDO EN MARZO,NI CORRECTA,NI EDUCADA Y NADA ELEGANTE LA RESPUESTA DE LOS STAFF... VARIAS VECES LE PEDIMOS POR FAVOR QUE NO SE LLEVARAN LOS REFRESCOS ABIERTOS,PUES EN ALGUNA OCASION ALGUNA AMIGA SE ECHO LA COPA MAS CARGADA Y QUERIA REBAJARLA,NADA LOS REFRESCOS TE LOS RETIRAN A MEDIO LLENAR,SI YA LO HEMOS DICHO,POR FAVOR MAS COORDINACION Y YA AVISAMOS CUANDO NECESITEMOS QUE NOS RETIREN ALGO,ALLI PASABAN TE METIAN LA MANO EN TU MESITA DE PLAYA Y SE LLEVABAN LO QUE A ELLOS LES PARECÍA Y SIN PREGUNTAR... ¿LES HA PASADO ALGUNA VEZ QUE COMIENDO O BEBIENDO LES RETIREN LA COMIDA O BEBIDA A MEDIO TERMINAR Y SIN PREVIAMENTE PREGUNTARLE? ¿DE VERDAD? ME AGOBIE DE TANTISIMA GENTE,AL PUNTO DE TENER QUE RETIRARNOS YO Y MI AMIGA HACIA LA PLAYA,NOS PEGARON UN CHILLIDO UN SEÑOR DE SEGURIDAD,LE COMENTE POR FAVOR SI ME PODIA DAR UN POCO EL AIRE DURANTE 2 O 3 MINUTOS QUE ME PASARA EL AGOBIO,DE COMO ESTABA DE REALMENTE LLENO EL SITIO,LLENO DE UN ABIENTE QUE OSCILA ENRE LOS 16 Y 25 AÑOS...VAMOS SPRING BREAK PARA QUE SE HAGAN UNA IDEA... PUES NADA NI CORTO NI PEREZOSO EL SEÑOR SEGUÍA GRITANDONOS,DENOTA NO TENER VERGUENZA NI CONOCERLA,ME GUSTARIA QUE CUANDO ESTE SEÑOR FUESE A UN COMERCIO LE GRITARAN COMO NOS LO HIZO A NOSOTROS...TENDRIAMOS QUE VER SU REACCIÓN (RECUERDE TRATAR AL SUS CLIENTES COMO LE GUSTARÍA QUE LE TRATASEN A USTED,REGLA 1 DE ATENCION AL PUBLICO,Y MIRA QUE EL SEÑOR PRECISAMENTE JOVEN NO ERA,LO CUAL HE PENSAR QUE TENDRA UNA LARGA TRAYECTORIA,OS LO PUEDO ASEGURAR)RECALCO QUE NO LO CONOCIAMOS DE NADA A ESTE HOMBRE DE PEEOSNAL,PARA QUE SE TOME LA LIBERTAR DE GRITARNOS,NI SE PREOCUPO POR HACER O MOSTRARNOS UN LUGAR DONDE PODER TOMAR EL AIRE,NI EL MAS MÍNIMO INTERES POR AYUDARNOS DE POCA EDUCACIÓN Y MUUUCHA FALTA DE PROFESIONALIDAD. ESTE CHIRINGUITO DE PLAYA,PORQUE ES UN CHIRINGUITO DE PLAYA...NO ES TERRAZA DE VERANO,NI DISCOTECA,NI BEACH CLUB COMO SE PUBLICITAN.JAMÁS LO RECOMENDARIA.BUSCAR RESERVADOS DONDEPODER ESTAR MAS TRANQUILA QUE EN PISTA,OLVÍDATE,EMPUJONES,EMPUJONES Y METIDAS DE MANOSS EN NUESTRA MESA CON UN SOFÁ DE 3 PLAZAS PARA 7.SI BUSCAS AMBIENTE SELECTIVO,OLVÍDATE,CHIQUILANDIA SE QUEDA CORTO PARA EL TIPO DE PUBLICO,NADA QUE VER CON LO QUE PUBLICITAN EN SU WEB PERSONAL,SEGURIDAD DEJA MUCHO QUE DESEAR,EN PROTOCOLO,ATENCION Y SERVICIO AL CLIENTE.DE VERDAS BUSQUEN OTRO SITIO SI NO QUIEREN ,NO PUEDO DECIR NADA POSITIVO,YA QUE SALIMOS DE CELEBRACIÓN Y TODAS ESTABAMOS DESEANDO QUE SE ACABARAN LAS BOTELLAS PARA MARCHARNOS...QUE MAL SABOR DE VOCA,QUE TRATO TAN INCORRECTO Y VULGAR POR PARTE...