We were really looking forward to trying this pizzeria after seeing good reviews online, but the experience was disappointing from the start. We were seated and handed menus without any greeting, explanation, or warmth… just dropped off and left.
It was a late Sunday evening and they mentioned being understaffed, which we understood. To keep things simple, we decided to share a meal. When we went to order, we were told there’s a mandatory policy of one meal and one drink per person. This was apparently written on the menu or QR code, but we were never informed and had only checked the restaurant on Google for images and reviews.
Instead of approaching the situation with flexibility, we were made to feel like we were doing something wrong. They eventually said they’d make an exception, but by that point the atmosphere felt uncomfortable and unwelcoming. We decided to take a pizza to go instead.
Unfortunately, the pizza didn’t make up for the poor service. It was small for the price and didn’t live up to the online reviews.
Overall, we left with the impression that the owners are more focused on maximizing profits than making customers feel welcome. Hospitality was clearly lacking, and we won’t...
Read moreWhat an amazing experience!! On our first visit to Harinella, my husband and I let Ivan take control of our dinner and after 5 courses of awesome food and service, we returned 2 days later for pizza! Ivan definitely has put his heart and soul into this 6 month old business and you can taste it in his food and feel it in the service you receive. Angela also took care of us and she is, by far, the sweetest server in Valencia! You can absolutely see her dedication and commitment to the success of this restaurant!! We plan on going back 1 more time before we head back to the States. Please check them out but definitely make a...
Read moreWe had a fantastic experience at Harinella! We took a peek at the menu, but decided to let our server bring us his recommendations (side note, the dynamic duo of servers was great and incredibly professional). For a party of 2, this consisted of three appetizers, a pasta dish, and a pizza (we were hungry). Everything was perfect, and we were constantly blown away by each dish, especially the orecchiette tartufate.
The environment was very comfortable, and we recommend this place for any occasion. Overall, very happy, and we will definitely be making Harinella a regular stop in...
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