Olrait — Restaurant in Valencia

Six of us enjoyed our tapas for lunch. We enjoyed the Pimentos de Padron, Gambas, Queso Manchego curado and other tasty dishes. The beers and sangria were also good.

Service at the beginning was very slow. The place wasn't crowded but we had to ask a waitress to get our waitress to take our order.

Watch out when you make payment. While we had Euros in our wallets, we wanted to pay with our Visa. When the transaction completed, I saw it was done in USD, not Euros. When I asked, the waitress said, "Your currency only." She never told us how the transaction would be done. Had she done so, we would have refused and paid with the Euros. As a customer using our Visa and MasterCard credit cards in foreign countries, we are entitled to full disclosure of Dynamic Currency Conversion (DCC), conversion rates, final cost and any other fees charged for the transaction. We have the right to refuse DCC. This is fraudulent on the part of the restaurant.

If you decide to dine here (the food was good), be sure to pay...

If you are a foreigner and just want to waste your time, welcome to this place. You can easily wait for 20 minutes—don’t worry, no one will pay attention to you. No one approached us in 20 minutes, even though there were plenty of free tables around. The owner deliberately took orders only from Spaniards.

We approached him twice, asking to be served and place an order while speaking English, but we were simply ignored! My son was playing with the candles on the table, and the owner nervously grabbed his hand and took the candles away.

I can’t rate the taste of the food because we didn’t get to try anything—we just stood up and left after 20 minutes.

But the service we received speaks for itself—don’t step foot into this place if you are a foreigner and have children!

A complete waste of time!

Recommendation: Change your behavior urgently, be welcoming, and people will...

I was very excited about this place as I love dutch-style snacks and they offer some classics like bitterballen and frikandel. Unfortunately, my expectations were too high. The snacks tasted fine, but they were only lukewarm inside, so they were either not fried in the proper temperature or were left standing for a long time. My biggest issue was the fries. We had the Joppie potatoes which I thought came with the sauce however they were served with allioli and very watery tomato sauce. The consistency of the fries was awful, soggy, not at all crispy. Instead of the paper bag they should maybe serve them in a basket so they stay crispier? Service was okay but they were slow to take our order. For the reasons above, I probably...