Truely disappointed in my 3rd experience at Madam mustache because while I feel that the food with its excellent chef , beautiful atmosphere and overall relaxed presentation of the restaurant are excellent.
The poor service of the incompetent server, who also serves at their bar cancelled out the experience. It is my opinion that he should be properly trained in hospitality service. Please leave your ego at home and humble yourself to the pursuit of serving people in a manner befitting for fine dining.
A request for z drink should not take 12 minutes You should not lecture the guest about an honest mistake of finding a seat if you have not directed them. You should not try to take away plates before the guests are finished You should never direct a guest towards giving you an undeserved Tip by suggesting an amount ( poor taste and low level service) Finally, please address your dental work as it is a distraction for your guest.
It is my hope that you embrace doing a better job and support the organization by improving on these points.
It’s a pity how one staff member can hold the entire restaurant accountable . Do a more professional job!!
I will continue to support this fine establishment as I love the food and believe in its mission statement, however, I will request service from a different staff member. The waitresses seemed to be sharp...
Read moreI visited Madame Moustache with my partner for brunch recently, marking our second visit after a year. We were hoping for some changes since our last time here. The food, as always, is undeniably delicious—especially the desserts. I couldn’t stop myself from grabbing another slice of their amazing cake!
That said, there are some drawbacks. The brunch is quite expensive, and as a vegetarian, I found the options disappointingly limited. With so few meat-free dishes, it feels overpriced for someone like me. The menu leans heavily into meat-heavy offerings, which are extensive, but there are no real alternatives for vegetarians. It’s a shame they haven’t kept up with the growing number of vegetarians these days—I’d love to see more variety in the future.
The drink options could use a boost too. Right now, it’s just tea, coffee, or water. Adding juice or something more exciting would be a nice touch. On the bright side, the staff are fantastic—super friendly and incredibly efficient. Every time I left my table for more food, they swooped in to clear my plate. Really impressive service!
For me, as a vegetarian, I’d give the brunch 3 stars. If I were a meat-eater, it’d easily be a 4—the food I could eat was delicious. I still highly recommend Madame Moustache for the quality and the staff, but I hope they’ll consider expanding their vegetarian offering...
Read moreI had a bad experience with the restaurant and would like to explain here. I wanted to make reservation there to bring some guests outside of Sweden. They said this is a special time of the year where they serve “Goose dinner” this is why they have reduced menu. I asked if it is possible some people choose goose dinner and sone from the menu. They checked with the kitchen and said it is okay. So I made the reservation. We arrived to the restaurant and we have been told that we can not go different, everyone either should go with the goose dinner or from the reduced menu. Luckily our guests were nice and did not make any problem. During the last times of the dinner, one of our guests stated that he will not have dessert and he was continuing his main course where we were waiting for him. He wanted to ask from the waitress that they can start serving the dessert because he will not have it anyway. What we got as a reaction from the waitress in rude way : “No, this is not how services done in the restaurants, everyone eats together.” I would like to remind that we were customers and we were trying to be helpful and we were definitely not there and paying the money to “learn the rules of courtesy”. Beside, it was a very dark restaurant we barely saw what was served. And a pretty expensive what was...
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