What a place and what a Rollercoaster of experiences.
The food is excellent. That much is clear and it is hard to chose between 3 and 4 stars here. Maybe chose yourself after our story: family of 4. Two 11 and 7 year old girls. Place is crowded at dinner time (8ish) and has a garden café atmosphere with nice linen and good table decoration. Dish names and selection is not too big, pretty high priced, but sounds very appealing. We go for 1 starter and ask that kids get their food, too, when starters come. Starter comes and it is amazing, but it takes another 45 minutes before - after me complaining about it- the main dishes come. They are amazing, but we are disappointed and it is late (9.30). Kids are tired and their food was not really good.
HOWEVER, the head of service comes to our table and apologizes believably saying that the restaurant will not charge any of our food and that she hopes we give them another chance!
We are here for one more day and right away book a table because of the real nice gesture and the excellent food.
Next day we get a very nice table in the conservatory like terrace and food and wine are excellent (avoiding the kids dish with sausage from the day before). Service has to be asked to take away plates and it feels understaffed.
Summary: if you are unlucky it takes a long time to get excellent food, but then you get an (almost) free...
Read moreToday 11th January my husband, who will be 81 years old in February and i, 69 years old, dined at Grona Stugan, one of our very favourite restaurants, and when we went to pay our lunch cost, we told the waiter that we are both pensioners. We then gave him our credit card and he processed the transaction.
However, upon returning to our table we were very surprised to see that we did not receive the advertised discount of 10% for pensioners.
We then enquired of the waiter who did the transaction why we did not receive the 10% discount. We were then told very bluntly that we would receive the discount next time. There was no further discussion, so we left the restaurant.
We have previously written praise for Grona Stugan and are now so disappointed about the attitude we received there today.
Yvonne and...
Read moreMy girlfriends dish was soggy and overly salty. She tried to call over one of the three waters that were tending to the 7 tables of diners but to no avail. After 20 minutes of waiting for a waiter to come over. We explained that the dish was inedible and he agreed and said that other people have complained in the past about it and if it was up to him then it wouldn’t be on the menu but the head chef likes it. He then offered 50% for the dish even though it hadn’t been eaten. Strange behavior from staff and average, overly priced food....
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