Subway — Restaurant in Stockholm

I'll give my honest review. Yes, I've been there when that man, who they say is very mean, is there. Once, he even kicked out a teenager who was with his friends. Everyone ate subway except him. The man, very upset, even came to the table, grabbed the boy's food, and went outside to throw it away. His attitude was really unpleasant.

But... there's a girl there who always has a smile on her face. She's very kind, and it's nice to come when she's there. She's truly special. I don't know her name, but I hope she's there for a long time and the company recognize her efforts. It's rare to find people here in Sweden who serve you...

Been there twice. First time the attendant was clearly intoxicated and couldn’t perform a simple order. People looked at each other and it was really awkward. I got “something” after long time and effort waiting. Second time, the other attendant couldn’t care less about my presence. She took ages with a simple order before me, and after 20 mins without being served I left. Do you guys even have a manager? If so, I’d kindly advice you to fire this person and hire someone who keeps up to standard that you keep in Västerås and Örebro, for example. At the moment, you...

Jag hade en mycket obehaglig upplevelse som jag inte kan förstå. Jag är koreansk och bor i Sverige, använder hörapparater och har en certifierad assistanshund. När jag besökte denna Subway-restaurang för att beställa take away, påpekade den äldre manliga personalen direkt att hundar inte var tillåtna och bemötte mig på ett mycket otrevligt sätt.

Under hela processen med att välja meny och betala fortsatte han att rynka pannan och behandlade mig kallt. När jag tackade efter betalningen ignorerade han mig helt, men direkt efteråt log han varmt och var mycket vänlig mot en grupp blonda tonårsflickor.

Jag gjorde inget fel, men fick ändå betala för att bli utsatt för denna diskriminerande och oförskämda behandling. Detta är oacceptabelt och jag anser att Subway måste ta itu med detta genom ordentlig personalutbildning och förbättringar.

I had a deeply unpleasant experience that I cannot understand. I am a Korean living in Sweden, wearing hearing aids and accompanied by my certified service dog. Today, when I visited this Subway branch to order takeout, the older male staff member immediately mentioned that dogs were not allowed and responded in a very unfriendly manner.

Throughout the process of choosing my menu and paying, he kept frowning and treated me coldly. Even when I greeted him after paying, he ignored me completely. Right after me, however, he warmly smiled and was very friendly to a group of blonde teenage girls.

I did nothing wrong, yet I paid and still had to experience this discriminatory and rude behavior. This is unacceptable, and I strongly believe Subway needs to address this with proper staff training and...