Last month we ate here and the service was awful. We arrived at opening time and it took awhile for someone to take our drink order, and then our food order. My pizza arrived without the correct ingredients and as a replacement for the spicy sausage I ordered, the waiter only offered me spicy oil to pour on top. He didn't offer to replace my pizza for the one I ordered. Then when we went to pay they didn't offer a discount, but after arguing with them they took 5chf off the bill. They made a mistake with the order at the table beside ours and completely comped her meal. Tonight we had a table reserved for my daughter's birthday and had another bad experience. Once again, my pizza was made wrong! So as my family ate I sat and watched until my pizza was remade. Instead of receiving a discount on the bill they actually added a 2chf charge that I had to argue to get taken off! Ridiculous service. Also to add to the ambiance, there were some children screaming, throwing their boots and being so loud we could barely have a conversation.