Zero stars here, if it were possible. We research restaurants quite thoroughly, particularly when traveling to unknown cities. We were looking forward to a lovely meal here, given the reviews. Unfortunately, it was anything but...mostly because we were never even served. We arrived at L’Auberge Du Chateau well beyond their opening dinner hour (we arrived a bit after 6 p.m.) Upon arrival, we observed that the tables outside (of which there were many...we counted well over 59 open chairs) were mostly empty, although a couple of folks were seated and clearly dining and/or enjoying drinks. The indoor tables were completely vacant. My husband approached an employee to inquire about seating. The waiter asked if we had a reservation. Being a bit surprised by the question, considering the relative emptiness of the venue, my husband said that we did not have reservations. He was abruptly told by the employee, “Five minutes.” We proceeded to stand by pretending to examine politely the menu while multiple employees walked by us and, on occasion, gave a glance. Another couple showed up, sat down (maybe they had reservations?), and they were promptly descended upon by the host and waiters. We continued to stand at the “entrance” waiting for service or even acknowledgement. After close to 30 minutes of being ignored, my husband, teenage daughter, and I quietly left in disgust. We travel internationally quite often and are always treated well. We are not slovenly folks, and I think we tend to make a good impression for the most part ( we were dressed smartly casual in summer dresses and pressed khakis.) We do not lack for funds. Yet, I never been made to feel like such an undeservingly-dubbed uncouth American. L’Auberge Du Chateau changed this paradigm. I hope this restaurant never treats fellow Americans in the manner we were treated...
Read moreBecause of its privileged location we sat to drink a glass of wine. We also asked for some foccacia, bresaola and cheese to accompany our drinks. It was charged respectively, 10, 24 and 24 CHF! That is 58 CHF for 8 small pieces of foccacia, 100gr of bresaola and another 100gr of cheese! The service was completely inadequate from the stern, indifferent waiters. They did not even cleaned our table and we had to ask for! They did not even greet us when we left! So beware of these ill mannered Italians that they think we are stupid rich people with no judgement and an obligation to feed their...
Read moreWe stayed and ate here for two nights, one night each way, whilst travelling through and returning from Italy to United Kingdom. We took our dog, a Border Collie. We were very impressed with the accommodation and food served in the evening along with free parking and easy walking area for the dog who was equally "at home" there. Thank you to both the owner and attentive waiter for an excellent stay. ...
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